Digital Product and Delivery Co-ordinator

NTW Solutions Limited; Newcastle upon Tyne; On-site; GBP 33,000 - 40,000; Full time

Job summary

NTW Solutions Limited is recruiting a Digital Product and Delivery Co-ordinator to support the Digital Product and Delivery team in the implementation, configuration, testing and training for clinical and corporate systems and digital solutions.

The role requires strong attention to detail, excellent communication and analytical skills, and a commitment to NHS values and inclusive teamwork.

Qualifications

• Education to degree level (or equivalent experience)
• Qualifications in the area of system administration (or equivalent experience)
• Experience of using a range of digital systems and solutions
• Experience of digital configuration, test and training
• Strong analytical and communication skills

Responsibilities

• You will work in a supportive role to the Digital Product and Delivery team, supporting implementation, configuration, testing and training for clinical and corporate systems and digital solutions.
• Ensure effective communication and analytical support to deliver projects and system improvements.

Skills

Analytical skills

Communication skills

Education

Degree level or equivalent

System administration qualifications

Job description

Employer NTW Solutions Employer type NHS Site St Nicholas, Hopewood Park or Carleton Clinic Town Newcastle or Sunderland or Carlisle Salary £36,189 per annum Closing 21/10/2026 23:59

Digital Product and Delivery Co-ordinator

Band B (£18.51 per hour)

We are really glad you are thinking of working with us. We provide important services to the NHS and other partners. We have a range of roles and working here is varied and interesting and you can make a positive difference to people’s lives.

Our people are at the absolute heart of what we do and our services are based on having great people work for us. We know from our staff survey that people like working here and people love the friendly and supportive teams we have.

We care about our staff and provide great benefits and have a range of health and wellbeing support available. We strive to be a great and inclusive place to work and having an inclusive workforce is something we are passionate about.

Job overview

The Digital Product and Delivery Co-ordinator is a varied job. We are seeking candidates with a passion for project and system support work. If you have an eye for detail, great communication and analytical skills - this could be the job for you!

Main duties of the job

You will work in a supportive role to the Digital Product and Delivery team. The team support the implementation, configuration, testing and training for clinical and corporate systems and digital solutions.

Working for our organisation

NTW Solutions is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by CNTW NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

We make a difference and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.

Detailed job description and main responsibilities

Please refer to the Job Description itself for a wider overview of the role.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.

Anyone currently paying into the NHS Pension scheme will be able to retain this.

Person specification

Education & Qualifications

• Education to degree level (or equivalent experience)
• Qualifications in the area of system administration (or equivalent experience)

Experience

• Experience of using a range of digital systems and solutions
• Experience of digital configuration, test and training

Skills and Knowledge

• Strong analytical and communication skills

All jobs will be appointed on the NTW Solutions Limited terms and conditions and not NHS Agenda for Change terms and conditions. New starters who are not in the NHS Pension already will be enrolled into a NEST pension.

Recruitment into NTW Solutions Limited will follow the principals of NHS Employer Check Standards and any relevant employment legislation.

Various posts are subject to DBS clearance prior to commencement.

To comply with Home Office Immigration Regulations all applicants must state their current immigration status, including expiry dates.

Please note if you are external to the CNTW Group you will be subject to a six month probationary period.

If you are successful at the shortlisting stage interview details will be sent to you via the email address that you used in your application.

This advert for a vacancy with NTW Solutions appears under the authority of Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust.

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