Clinical Systems Product Specialist

Northamptonshire Healthcare NHS Foundation Trust; Kettering; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Living wage employer

Job summary

Northamptonshire Healthcare NHS Foundation Trust (NHFT) is seeking a Clinical Systems Product Specialist to lead and administer NHS clinical systems, including EPR administration and Smartcard access. The role requires strong IT skills, a customer-focused approach and the ability to work across the Digital Technology Services Directorate in a busy NHS setting.

Based in Kettering, the post is a 6-month fixed-term contract for 37.5 hours per week.

Qualifications

• Subject matter and configuration expert across NHS clinical systems.
• Excellent IT skills and commitment to quality service.
• End user training and adoption of new technologies.
• Flexible attitude to day-to-day work and strong team player.

Responsibilities

• Support electronic patient record system administration.
• Provide Smartcard access management for users.
• Lead and develop the Clinical Systems Team to improve services.
• Contribute to deployment of new and existing technologies in clinical services.

Skills

Configuration expert

IT skills

End user training

Team player

NHS clinical systems

Tools

Smartcard access

Job description

Main area Clinical Systems Product Specialist Grade NHS AfC: Band 5 Contract 6 months (Fixed Term Contract for 6 months from start date) Hours Full time - 37.5 hours per week Job ref 270-TH397-CORP

Site RCI Town Kettering Salary £32,073 - £39,043 per annum Salary period Yearly Closing 19/10/2026 23:59

Job overview

An exciting opportunity has arisen within the Digital Technology Services Directorate (DTS) of Northamptonshire Healthcare NHS Foundation Trust (NHFT). An innovative and ambitious Directorate that provides the foundation of digital solutions that enable NHFT to be a provider of outstanding and compassionate care. The team prides itself on delivering an effective, value for money core IM&T service that continually strives to drive efficiency whilst providing a secure and resilient infrastructure that keeps pace with and pre-empts business requirements across the NHFT Estate, which will include an agile approach to support service need, for example, floor walking, and attending meetings remotely or on NHFT sites.

Main duties of the job

This role falls within the Clinical Systems Team. The main focus of the role will be to function as a subject matter and configuration expert across a variety of NHS clinical systems applications. Also, assisting in the daily administration of the department and to contribute to the overall effectiveness of the Clinical Systems Team and its development.

The Product Specialist will be a skilled and experienced member of the Digital Technology Services department with the ability to perform tasks unsupervised providing appropriate customer and system support. Candidates must have excellent IT skills and a commitment to leading and developing the team and service and be a strong team player with a flexible attitude to day-to-day work. They should be enthusiastic in maintaining high quality services, ensuring the delivery of electronic patient record system administration, including Smartcard access, end user training and adaptation of new and existing technologies to meet the needs of clinical services.

Previous experience of working within a systems administration or product specialist role would be advantageous. Working within an NHS environment would be desirable but not essential.

Working for our organisation

NHFT is an NHS Community and Mental Health Foundation Trust, providing physical, mental health and specialty services in hospital settings and in the community. We provide over 200 services across the county - as well as some specialist services in bordering and nearby counties. We work together with our partners to ensure that everyone who comes through our doors receives compassionate, person-centred care, regardless of their background or circumstances.

NHFT promotes a culture of learning, to improve the care and safety of our patients and colleagues. We have achieved our ‘outstanding’ rating by encouraging opportunity, innovation, development and growth across our workforce.

At NHFT we believe that work should be rewarded in every sense which is why we are proud to an accredited living wage employer.

We aim to support financial wellbeing and create an environment where are people feel valued and able to thrive.

Detailed job description and main responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.

Assessment against application form

• Meets essential criteria against knowledge and experience
• Meets Essential Criteria against behaviours and values
• Meets essential criteria against skills and abilities

Assessment against appication form

• Meets desirable criteria against knowledge and experience

We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

All roles are subject to the home office immigration rules and therefore eligibility must meet certain requirements for any sponsorship to be considered. Please visit the government website for more information regarding eligibility,

At NHFT we support many of our colleagues to work flexibly and we will consider requests for flexible working from day one. For this role, we are open to discussing a range of options including flexible hours, agile/home working, compressed hours and part time hours. Please have a conversation with the recruiting manager about the flexibility you need and we’ll promise to explore what is possible with you.

Applicants who have a disability and meet the essential criteria for the job will be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three yearly basis whilst employed in such a role. Staff employed in these posts will therefore be asked to register with the DBS Automatic Update Service upon receipt of their DBS certificate and must update yearly , the annual fee will be reimbursed subject to Trust policy. For further information please visit: DBS Update Service: applicant guide - GOV.UK (www.gov.uk)

Please note if a DBS is applicable for the position then a charge will be deducted from your first salary.

Please note that all new starters to the trustare subject to a probationary period.