Digital Optimisation Manager | Luxury | 12 Months FTC

Sphere Digital Recruitment Group; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading recruitment firm in London is looking for a Digital Optimisation Manager to enhance the performance of digital channels. The role involves analyzing customer behavior and managing experiments to improve customer journeys. Ideal candidates should have proven experience in digital optimisation and strong analytical skills. This position is full-time and offers opportunities to collaborate with various teams within the organization.

Qualifications

• Proven experience in a digital optimisation, CRO, or analytics role.
• Strong analytical skills with experience using web analytics and experimentation tools.
• Ability to interpret data and translate insights into practical actions.
• Strong communication skills, able to present findings clearly to non-technical stakeholders.
• Collaborative team player with the ability to manage multiple projects at once.

Responsibilities

• Lead the work to determine and action category-agnostic site optimisation improvements.
• Work with category managers to collate experiment ideas into a single prioritised backlog.
• Manage the experiments through their lifecycle ensuring they are setup correctly.
• Use data and analytics to understand site performance and the customer’s behaviour.
• Provide insights to support the Product/UX teams when investigating new experiences.
• Use insights to recommend new experiments or digital product improvements to the Digital Product/UX teams.

Skills

Digital optimisation

CRO

Analytical skills

Web analytics

Communication skills

Tools

Experimentation tools

Web analytics tools

Job description

Digital Optimisation Manager | Luxury | 12 Months FTC

Digital Optimisation Manager | Luxury | 12 Months FTC

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Sphere Digital Recruitment Group provided pay range

This range is provided by Sphere Digital Recruitment Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

London (3 days office)

Our client is looking for an Optimisation Manager to play a key role in improving the performance of their digital channels. This role is focused on analysing customer behaviour, managing experiments, and delivering insight-led improvements that enhance customer journeys and drive commercial results. You will work closely with trading, product, and UX teams to ensure optimisation activities align with business priorities.

About the role

• Lead the work to determine and action category-agnostic site optimisation improvements.
• Work with category managers to collate experiment ideas into a single prioritised backlog.
• Manage the experiments through their lifecycle ensuring they are setup correctly and the results analysed in a standardised manner.
• Use data and analytics to understand site performance and the customer’s behaviour and share insights with relevant teams.
• Provide insights to support the Product/UX teams when investigating new experiences.
• Use insights to recommend new experiments or digital product improvements to the Digital Product/UX teams.

About you

• Proven experience in a digital optimisation, CRO, or analytics role.
• Strong analytical skills with experience using web analytics and experimentation tools.
• Ability to interpret data and translate insights into practical actions.
• Strong communication skills, able to present findings clearly to non-technical stakeholders.
• Collaborative team player with the ability to manage multiple projects at once.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst and Marketing

• Industries

  Retail Luxury Goods and Jewelry

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