Digital Operations Lead

JR United Kingdom; Greater London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Digital Operations Lead to spearhead their digital initiatives. This role involves leading a dedicated team, ensuring seamless operations during race weekends, and collaborating with various stakeholders to enhance digital product performance. If you thrive in dynamic environments and have a passion for technology, this is an exciting opportunity to make a significant impact in the world of motorsport. Join a team where your expertise will drive innovation and operational excellence in digital services.

Qualifications

• Degree level education or relevant industry expertise required.
• Professional qualifications in service management are a plus.

Responsibilities

• Lead the Digital Operations team and manage day-to-day activities.
• Ensure high-quality service delivery and manage incident scenarios.

Skills

Service Management

Incident Management

Cloud Networks (AWS, Google Cloud, Azure)

Technical Insight

Team Management

Education

Degree in Computer Science

Professional Qualifications in Service Management

Job description

Digital Operations Lead, London (Biggin Hill)

Client: Formula One

Location: London (Biggin Hill), United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Our team of hundreds of skilled experts keep Formula 1 moving. We’re on the lookout for a Digital Operations Lead! The main purpose of this role is to lead the Digital Operations team, working closely with third-party suppliers and internal stakeholders, on all elements of BAU, change, incident, and race weekend operations for F1's digital products.

Main Duties & Responsibilities:

1. Further the strategy for operations across F1 digital properties.
2. Manage day-to-day activities of Operations Managers and Analysts.
3. Provide technical insight on incidents and changes impacting digital properties.
4. Ensure services are delivered to the highest levels of quality and availability, working with partners to reach root cause and develop improvement plans.
5. Act as a point of escalation for digital throughout a subset of race weekends.
6. Work with peers in Technology and Product teams to prioritize service improvement changes.

About You:

• Educated to degree level or relevant industry expertise.
• Professional qualifications or certificates relating to service management.
• Experience working with large audience consumer-facing products.
• Comfortable when working in incident scenarios.
• Computer Science or Software Engineering qualifications.
• Knowledge of cloud networks (AWS, Google Cloud, Azure).
• A technical/non-functional testing or operational support background.
• Experience working in a multi-vendor environment.