Digital Operations Controller

Sky UK; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Free Sky TV like Sky TV and Sky Cinema

Pension with employer contributions

Private healthcare with mental health

Aviva Digital GP and dental insurance

Discounts on Sky products (Sky Mobile,

Sky VIP rewards and experiences

Job summary

Sky UK is seeking an experienced leader to head digital campaign operations across on-shore and off-shore teams. You will manage buy- and sell-side campaign operations, driving process improvements with deep platform knowledge.

Excellent knowledge of GAM, DSPs, and audience platforms, plus strong stakeholder management and experience with offshore teams. This role sits within Sky Media’s Digital Operations, offering hybrid work with travel to partners and offshore locations.

Qualifications

• Deep expertise in Google Ad Manager (GAM).
• Strong knowledge of demand-side platforms (The Trade Desk or DV360).
• Experience leading campaign operations teams.
• Intermediate Excel skills.
• Senior stakeholder management experience.
• Knowledge of audience platforms such as Adobe Audience Manager or Zeotap.
• Experience managing offshore operations teams.
• Understanding of billing processes and financial practices.
• Google Cloud and Looker knowledge.

Responsibilities

• Lead both on-shore and off-shore operations teams for digital campaigns.
• Manage both sell and buyside platforms campaign operations.
• Improve processes with deep system knowledge of platforms used.
• Recommend execution for new products and share subject matter expertise of digital platforms such as audio, video or DOOH.
• Lead a team of campaign managers that execute on both buy and sell side technologies.
• Manage off-shore operations team alongside on-shore team to evolve workflow processes.
• Bring system knowledge to input into best practices of campaign management and execution.
• Work with multiple internal and external stakeholders to ensure that set-up, delivery, and billing of campaigns meet company expectations.
• Share industry knowledge to help shape current and new to market products. Deep expertise in Google Ad Manager (GAM).
• Strong knowledge of demand-side platforms (The Trade Desk or DV360 preferred).
• Experience leading operations teams within campaign management.
• Intermediate Excel skills.
• Strong senior stakeholder management experience.

Skills

GAM expertise

DSPs (The Trade Desk / DV360)

Excel

Stakeholder management

Offshore operations

Billing & financial processes

Google Cloud

Looker

Adobe Audience Manager / Zeotap

Job description

Lead both on-shore and off-shore operations teams for digital campaigns

Manage both sell and buyside platforms campaign operations

Improve processes with deep system knowledge of platforms used

Recommend execution for new products and share subject matter expertise of digital platforms such as audio, video or DOOH

Lead a team of campaign managers that execute on both buy and sell side technologies

Manage off-shore operations team alongside on-shore team to evolve workflow processes

Bring system knowledge to input into best practices of campaign management and execution

Work with multiple internal and external stakeholders to ensure that set-up, delivery, and billing of campaigns meet company expectations

Share industry knowledge to help shape current and new to market products. Deep expertise in Google Ad Manager (GAM)

Strong knowledge of demand-side platforms (The Trade Desk or DV360 preferred)

Experience leading operations teams within campaign management

Intermediate Excel skills

Strong senior stakeholder management experience

Desirable skills and experience

• Knowledge of audience platforms such as Adobe Audience Manager or Zeotap
• Experience managing offshore operations teams
• Understanding of billing processes and financial practices
• Google Cloud and Looker knowledge

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Working on the Digital team that oversees growing and new business within Media across Sky News and Sports content on websites and applications alongside social, distribution and CTV channels. This role sits within the Programmatic, Ad Technology and Operations Team that works with its stakeholders in Sales in the UK and ROI. The role also works closely with strategy, technical and financial teams to support the business. Sky Media Sky Media is the advertising sales arm of Sky, offering businesses of all shapes and sizes an exciting array of opportunities on TV, online and on the go. Reaching over 95% of the UK population, Sky Media represents all of Sky's channels and sites including Sky Sports, Sky News, Sky One, Sky Cinema, Sky Arts, Sky Atlantic and Sky Witness. Sky Media also sells on behalf of a range of renowned broadcasters and channels including Channel 5, Discovery, National Geographic, MTV, FOX, Nickelodeon and Comedy Central. We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society .

There's one thing people can't stop talking about when it comes to l ife a t S ky: the perks . Here's a taster:

• Free Sky TV, including Sky Sports and Sky Cinema
• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

How you'll work

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base? As the core leader of digital operations team, your role will be required to be in the office (Osterley) to train teams. Also working with platform partners will require travel to meet with them or also travel to our offshore operations team from time to time. Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles.