Digital Operations Controller

Sky; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Free Sky TV, including Sky Sports and Sky Cinema

Pension package with up to 9% employer contribution

Private health care with mental health support

Aviva Digital GP and dental insurance

Discounts on Sky products

Sharesave and Tech schemes

A range of Sky VIP rewards and experiences

Job summary

Sky is seeking a Digital Operations Team Leader to oversee both on‑shore and off‑shore teams for digital campaigns. Your expertise in Google Ad Manager and demand-side platforms will be critical in managing campaign operations and improving processes. The role involves significant collaboration with internal and external stakeholders to ensure successful campaign delivery. Enjoy a flexible hybrid working model with three days in the office per week, and take advantage of benefits such as free Sky TV and a generous pension package.

Qualifications

• Deep expertise in Google Ad Manager (GAM) required.
• Strong knowledge of demand-side platforms required.
• Experience leading operations teams within campaign management necessary.

Responsibilities

• Lead on‑shore and off‑shore operations teams for digital campaigns.
• Manage campaign operations on sell and buyside platforms.
• Work with internal and external stakeholders for campaign delivery.

Skills

Google Ad Manager (GAM)

Demand-side platforms (The Trade Desk or DV360)

Excel

Stakeholder management

Tools

Adobe Audience Manager

Google Cloud

Looker

Job description

Job Overview

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Working on the Digital team that oversees growing and new business within Media across Sky News and Sports content on websites and applications alongside social, distribution and CTV channels. This role sits within the Programmatic, Ad Technology and Operations Team that works with its stakeholders in Sales in the UK and ROI. The role also works closely with strategy, technical and financial teams to support the business.

What You’ll Do

• Lead both on‑shore and off‑shore operations teams for digital campaigns
• Manage both sell and buyside platforms campaign operations
• Improve processes with deep system knowledge of platforms used
• Recommend execution for new products and share subject‑matter expertise of digital platforms such as audio, video or DOOH

What You’ll Bring

• Lead a team of campaign managers that execute on both buy and sell side technologies
• Manage off‑shore operations team alongside on‑shore team to evolve workflow processes
• Bring system knowledge to input into best practices of campaign management and execution
• Work with multiple internal and external stakeholders to ensure that set‑up, delivery, and billing of campaigns meet company expectations
• Share industry knowledge to help shape current and new to market products

Essential Criteria

• Deep expertise in Google Ad Manager (GAM)
• Strong knowledge of demand‑side platforms (The Trade Desk or DV360 preferred)
• Experience leading operations teams within campaign management
• Intermediate Excel skills
• Strong senior stakeholder management experience

Desirable Skills and Experience

• Knowledge of audience platforms such as Adobe Audience Manager or Zeotap
• Experience managing offshore operations teams
• Understanding of billing processes and financial practices
• Google Cloud and Looker knowledge

Benefits and Perks

• Free Sky TV, including Sky Sports and Sky Cinema
• Pension package with up to 9% employer contribution
• Private health care with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

How You’ll Work

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week.

Your Office Base

As the core leader of the digital operations team, your role will be required to be in the office (Osterley) to train teams. Working with platform partners will require travel to meet with them or also travel to our offshore operations team from time to time.

Equal Opportunity and EEO

We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.