CDP Product Owner

SKY; Greater London; Hybrid; GBP 55,000 - 80,000; Full time

Benefits offered by this job

Free SkyTV or NOW package, including

Pension package with up to 9% employer

Private healthcare with mental health

Aviva Digital GP and dental insurance

Discounts on Sky products (Sky Mobile,

Sky Broadband

Sky Glass and Sky Protect

Job summary

Sky is seeking a Customer Data Platform (CDP) specialist within Group Digital Product to drive usage and adoption of our CDP across Europe. You’ll work with Sales, Marketing and Global Streaming teams to translate business needs into data-driven journeys, and you’ll bridge users with vendor partners to deliver first-class customer experiences.

You’ll bring hands-on experience with CDP technologies like mParticle and Adobe, plus familiarity with personalization of customer journeys, and you’ll

Qualifications

• Experience with CDP technologies and data-driven journeys.
• Ability to work with multiple teams across Europe.
• Strong stakeholder relationships and collaboration.

Responsibilities

• Collaborate with European Sales, Marketing and Data teams as CDP expert.
• Support usage and adoption of the CDP, offering recommendations.
• Assist with discovery and requirements for CDP use cases.
• Bridge users and vendor engagement to enhance the CDP tool.
• Support business strategy with CDP, including compliance and paid media.
• Lead local audience clinics for campaigns using CDP-based segmentation.
• Monitor CDP integrations and connectivity to publishers and DSPs.
• Own the implementation of marketing tags across the web estate.

Skills

CDP experience

Stakeholder management

Collaboration

Personalisation

Tools

mParticle

Adobe

Braze

Job description

We don’t just believe in better. We make it happen. Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.

Team Overview

Group Digital Product is the team behind many of Sky’s digital and streaming platforms. Our team develops and supports technologies for Sky, globally. No matter the device, the time or the place, we make sure that engaging large, diverse audiences with premium entertainment is possible.

The NOW/WOW Marketing Technology team delivers capability that allows us to attract and engage customers and measure the effectiveness of our journeys and marketing spend.

What you’ll do

• Work closely with teams across Europe, including Sales/Marketing, Global Streaming Product/Technology, and Global Data as a key subject matter expert for the NOW/WOW Customer Data Platform.
• Collaborate with the Senior Product Manager to support usage and adoption of our customer data platform, providing recommendations and tips to users.
• Support the discovery and requirements gathering of CDP use cases covering enhancements of current journeys to net new in collaboration with Product.
• Act as a bridge between users of CDP and the local vendor engagement team to continue building a tool which can support first‑class customer experiences.
• Be a key player in supporting business strategy with the use of CDP, covering anything from Compliance to Paid Media activation.
• Lead local audience clinics for audiences used within campaigns across paid media, CRM and other CDP‑reliant segmentation journeys.
• Monitor status of CDP capability and integrations with upstream and downstream systems, support connectivity into local publishers and DSPs.
• Own the implementation of marketing tags across the web estate.

What you’ll bring

• A passion for media and technology – it’s at the core of everything we do and a proven track record of developing products in a fast‑paced, inclusive environment.
• Experience of working with CDP technologies like mParticle and Adobe to enable business growth.
• Experience in an environment where personalisation of customer journeys was at the forefront of your work.
• Demonstrable experience of building effective and trusted relationships with stakeholders.
• A highly collaborative style able to thrive in a team with experience of operating in a matrix structure, in fast‑paced organisations.
• Hands‑on experience with CEP technologies such as Braze is a plus.

Benefits & Perks

• Free SkyTV or NOW package, including Sky Sports and Sky Cinema.
• Pension package with up to 9% employer contribution.
• Private healthcare with mental health support.
• Aviva Digital GP and dental insurance.
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect.
• Sharesave and Tech schemes.
• A range of Sky VIP rewards and experiences.

How you’ll work

We’ve adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are two days in the office per week.

Your office base

Our Sky Group HQ is equipped with state‑of‑the‑art technology and workspaces. The campus offers facilities such as subsidised restaurants and cafes, a gym, a cinema, free on‑site parking for cars, motorbikes and bicycles, and free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations.

We’re an equal‑opportunity employer and value diversity at our company. We’re a Disability Confident Accredited Employer and welcome and encourage applications from all candidates. Please flag any adjustments you need as early as you can.

To be eligible for this role you are required to have the appropriate right to work in the UK. Sky does not offer sponsorship for this position.