Digital Operations Centre Lead - BMS & IoT

Equans; Bellshill; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

5% bonus

Private health care

Private GP consultations

Life Cover 2x salary

Discount shopping schemes

Gym membership discounts

Job summary

Equans seeks a Digital Operations Centre Manager to lead digital service provision across the portfolio. Based from our Digital hub, you will oversee day‑to‑day operations of BMS remote service engineers, project support and other digital/IoT services, ensuring delivery of KPI targets and SLAs while managing specialist supplier relationships.

You will work across contracts valued from £1m to £3m, review performance with customers, and ensure compliance with safety and statutory standards.

Qualifications

• Degree level education, or qualified and experienced trade (electrotechnical/remote systems).
• Experience managing self-delivered and subcontracted BMS services at large scale with software, networking and Java.
• Strong commercial acumen and ability to manage KPIs and SLAs.

Responsibilities

• Responsibility for digital service provision in the DOC.
• Day-to-day management of BMS Remote Service Engineers, BMS Project Support and other digital/IoT services (≈10 people).
• Managing specialist supplier relationships and regular contract reviews with customers.
• Delivery of contract KPIs – meeting SLAs and ensuring compliance with safety and contract standards.
• Stakeholder engagement and P&L responsibility between £1m-£3m; travel to sites for service reviews.

Skills

BMS knowledge

P&L ownership

KPI management

Stakeholder engagement

Contract management

Team leadership

HVAC systems

Networking

Java

Commercial acumen

Education

Degree or trade qualification

Tools

Trend

Tridium

Siemens

CAFMs

Networking tools

Job description

Equans seeks a Digital Operations Centre Manager to lead digital service provision across the portfolio. Based from our Digital hub, you will oversee day‑to‑day operations of BMS remote service engineers, project support and other digital/IoT services, ensuring delivery of KPI targets and SLAs while managing specialist supplier relationships.

You will work across contracts valued from £1m to £3m, review performance with customers, and ensure compliance with safety and statutory standards.