Digital Operations Centre Lead (BMS & IoT)

Gold Group; Bellshill; On-site; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Salary £55k-£60k + package

Private healthcare

Private GP consultations

20+ days leave + holidays

Life cover 2x salary

Cycle to work scheme

Employee discount programs

Job summary

Gold Group seeks a Digital Operations Centre Manager in Bellshill, Scotland. You will oversee digital service provision across BMS remote services, manage a team of engineers and subcontractors, and drive contract performance against KPIs.

The role requires a degree or equivalent electrotechnical expertise, a strong grasp of HVAC/M&E systems, and a proven track record in delivering large-scale BMS projects. A competitive package and progression opportunities are on offer.

Qualifications

• Degree level education or qualified trade in electrotechnical/remote systems.
• Experience managing self-delivered and subcontracted BMS services at large scale.
• Knowledge of HVAC, M&E systems and BMS industry practices.
• Proven ability to manage contracts and drive KPI performance.

Responsibilities

• Oversee digital service provision in the DOC.
• Day-to-day management of BMS remote service engineers and project support (~10 staff).
• Manage supplier relationships and uphold contract terms.
• Review contracts with customers and upsell services where possible.
• Ensure delivery of KPIs and SLA targets; compliance with safety and legal standards.
• Engage stakeholders and support PMO; maintain P&L between £1m-£3m.
• Travel to portfolio sites for service reviews and team meetings.

Skills

Leadership and team management

KPI management

Contract management

Communication

Client focus

P&L oversight

Stakeholder engagement

Education

Degree or electrotechnical/remote-systems trade qualification

Tools

Trend

Tridium

Siemens

BMS software/IT systems

CAFM/Facilities systems

Job description

Gold Group seeks a Digital Operations Centre Manager in Bellshill, Scotland. You will oversee digital service provision across BMS remote services, manage a team of engineers and subcontractors, and drive contract performance against KPIs.

The role requires a degree or equivalent electrotechnical expertise, a strong grasp of HVAC/M&E systems, and a proven track record in delivering large-scale BMS projects. A competitive package and progression opportunities are on offer.