Digital Operations Analyst

GB035 Mercer (UK) Limited; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Join a leading financial services firm in London as a Digital Operations Analyst. In this hybrid role, you'll ensure the integrity of data systems and aid in implementing technological solutions to enhance client experiences. Ideal candidates will have strong VBA and Excel skills and a passion for data analytics in a supportive, inclusive environment.

Benefits

Professional Development Opportunities

Supportive Leadership

Inclusive Culture

Qualifications

• Proven strong Excel and VBA skills.
• Strong analytical and communication abilities.
• Excellent planning and organizational skills.

Responsibilities

• Responsible for the quality and maintenance of Intelliflo Office data.
• Produce and communicate Management Information suite.
• Assist with the development of technological solutions.

Skills

VBA

Excel

Analytical Skills

Communication Skills

Planning

Organization

Job description

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We are seeking a talented individual to join our Mercer Private Wealth (MPW) team as a Digital Operations Analyst based in the London office.

This is a hybrid role that requires working at least three days a week in the office.

As a Data Analyst, you will be involved in the production and development of the MI suite for the MPW business, maintenance of the MPW Intelliflo Office database, and maintaining procedure documents.

You will also assist in the development and implementation of technological solutions for MPW to improve the overall client journey and process efficiency, working closely with the Operational Support team to ensure a unified approach across the MPW business regarding procedures and processes.

Responsibilities include:

• Ensuring the quality and maintenance of the Intelliflo Office (iO) data
• Producing and communicating the Management Information suite across the MPW business
• Maintaining and developing MPW templates
• Assisting with the development and implementation of technological solutions for the MPW business
• Supporting the design and implementation of ad hoc projects as required

Requirements:

• Previous VBA experience or knowledge
• Strong analytical and communication skills
• Excellent planning and organizational skills

Preferred qualifications:

• Proven experience working with data and a willingness to help the team learn new skills and improve the business

Why join us?

• We support your professional development through interesting work and supportive leadership
• We foster an inclusive culture where you can collaborate with talented colleagues and make an impact
• Our scale offers diverse career opportunities, benefits, and rewards to enhance your well-being

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients achieve their investment goals, shape the future of work, and improve health and retirement outcomes. Marsh McLennan advises clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $23 billion and over 85,000 colleagues, we help build confidence to thrive through diverse perspectives. For more information, visit mercer.com or follow us on LinkedIn and X.

Marsh McLennan is committed to a diverse, inclusive, and flexible work environment. We aim to attract and retain top talent and embrace diversity across various characteristics. We are an equal opportunities employer and provide reasonable adjustments for candidates with disabilities. If you require adjustments, please contact us.

We support hybrid work, combining remote work with in-office collaboration, with colleagues expected to work onsite at least three days per week and identify an 'anchor day' for team in-person meetings.