Digital Learning & Technology Support Technician

Allscreens Nationwide Ltd; East Midlands; On-site; GBP 21,000 - 30,000; Full time

Job summary

A college based in the United Kingdom is seeking a Digital Learning & Technology Support Technician to join the CHHS department. The role focuses on supporting staff and students with new digital tools, maintaining recording equipment and coordinating practical assessments across subjects.

The post holder will implement and develop software, troubleshoot media gear, and ensure compliance with GDPR and health and safety requirements while working closely with IT, quality improvement and

Qualifications

• Degree or higher in Media, Digital Technologies, Educational Technology, Computing or related field.
• GCSE Maths and English Level 2 or equivalent.
• Significant experience with digital learning tools and recording equipment.

Responsibilities

• Support implementation and development of new software and digital systems.
• Maintain, manage and troubleshoot recording, media and related equipment.
• Coordinate recording and management of practical assessments across curricula.
• Provide in-class technical support and pre-class preparation for teachers and students.
• Liaise with Quality Improvement, IT and curriculum staff to align with standards.
• Ensure compliance with UK GDPR, data protection and digital security requirements.
• Supervise student-led study sessions and contribute to digital skills development.
• Promote the department through effective collaboration with staff and colleagues.

Skills

Technology support

Recording equipment

Digital systems

Student assessments

Collaboration with staff

Data protection/GDPR

Health & Safety compliance

Education

Degree in Media or Educational Technology or Computing

GCSE Maths and English (or equivalent) at Level 2

Job description

Digital Learning & Technology Support Technician

We are seeking an enthusiastic, proactive and highly skilled Digital Learning & Technology Support Technician to join our large, dynamic and forward-thinking department CHHS which encompasses Childcare and Education, Health and Social Care, Health Sciences, Sports and Science programmes. The successful candidate will possess substantial experience in supporting individuals with using new technology, maintaining recording equipment, and coordinating the recording of student practical assessments across all the curriculum areas.The postholder will be responsible for:

The postholder will be responsible for: Supporting the implementation and development for new software and digital systems Maintaining, managing and troubleshooting recording, media and associated technology equipment. Coordinating, recording and managing practical assessments across curriculum areas Supporting high-quality teaching, learning and assessment activities for staff and students Pre class preparation and in class technical support for teachers and students. Liaising with Quality Improvement, IT and curriculum staff to ensure digital support remains aligned with college systems, agreed standards and awarding organisation requirements. Maintain up-to-date knowledge of relevant college policies and procedures, including UK GDPR, data protection and digital security requirements. The postholder will also ensure that all users of equipment operate in accordance with Health & Safety regulations and best practice. They will be sufficiently knowledgeable to supervise student-directed study sessions and, in doing so, will contribute to the students’ digital skills, technical competence and overall learning experience. Working collaboratively with teaching staff and supporting colleagues, the successful applicant will contribute to the delivery of practical assessments, the enhancement of teaching and learning activities, and the promotion of the department both internally and externally. They will be committed to delivering an excellent service and helping to create an innovative and inclusive learning environment. Applicants will hold: A degree or higher-level qualification in Media, Digital Technologies, Educational Technology, Computing, or a related subject area. Level 2 minimum in Maths and English (GCSE Grade C or above, GCSE Grade 4 or above or equivalent). For more details, please take a look at the role description. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly. Interview date: TBC