Digital Learning Support Assistant

Capita plc; Portsmouth; On-site; GBP 19,000 - 24,000; Part time

Benefits offered by this job

Onsite parking

Flexible benefits

Professional development

Gym onsite

Onsite facilities

Job summary

Capita plc is recruiting a Digital Learning Support Assistant for a part-time on-site role in Portsmouth. You will work with instructors to help learners build digital skills, confidence and navigate learning platforms, including Functional Skills English and maths support.

You'll provide one-to-one and small-group coaching, manage learner accounts and records, and assist with assessments, safeguarding and welfare. Eligibility for UK Security Clearance at SC level is required.

Qualifications

• Good digital skills and experience using Microsoft 365.
• Confident in learning new digital systems and platforms.
• Experience supporting or coaching others to develop new skills.
• Understanding of Functional Skills English and maths.

Responsibilities

• Provide one-to-one and small-group coaching to build learners' digital skills and confidence.
• Assist learners in using digital systems and platforms to access learning.
• Support initial assessments and contribute to personalised learning plans.
• Support learners with SpLD and neurodiverse needs to access learning.
• Assist learners studying Functional Skills English and maths to progress.
• Set up learner accounts and provide ongoing access to online resources.
• Maintain learner records and assist with exams, reporting and invigilation.
• Collaborate with instructors to maintain a safe, inclusive learning environment.

Skills

Digital skills coaching

Adaptability to new digital systems

Coaching/mentoring experience

Understanding of Functional Skills (EN

Education

Level 3 or higher qualification in education and training

Tools

Microsoft 365

Job description

Digital Learning Support Assistant

Company: Capita plc

Salary: Not specified

Hours: Part-time

Location: PO6 3EN

Working pattern: On-site

Job type: Permanent

Posting date: 30 Oct 2026

Closing date: 29 Nov 2026

Help get better trained personnel to the front line faster.

Sometimes a little extra support can make all the difference to someone's learning journey. In this role, you'll work alongside instructors to help learners build their confidence, overcome barriers and get the most from their training. Whether you're helping someone navigate digital learning tools, develop their English and maths skills or providing individual support, you'll help learners feel confident and capable.

Part‑time role - 30 hours a week Monday to Thursday

Portsmouth

Due to the nature of this role, you must be eligible for UK Security Clearance at SC level.

What you’ll be doing

• Provide one-to-one and small-group coaching and practical support to help learners build their digital skills and confidence.
• Help learners use the digital systems and platforms they need to access and complete their learning.
• Support initial assessments and help identify individual learning needs, contributing to personalised learning plans.
• Provide appropriate support for learners with Specific Learning Differences (SpLD) and neurodiverse needs, helping them access learning effectively.
• Support learners studying Functional Skills English and maths, using coaching techniques to build confidence and encourage progress.
• Set up learner accounts and provide ongoing support with accessing online learning resources and digital tools.
• Maintain accurate learner records and provide administrative support, including exam activities, reporting and invigilation.
• Work closely with instructors and the wider learning team to create an inclusive, supportive and positive learning environment, while maintaining safeguarding and learner welfare standards.

What we’re looking for

Essential:

• Good digital skills, including experience using Microsoft 365.
• Confident learning and using new digital systems.
• Experience supporting or coaching people to develop new skills.
• An understanding of Functional Skills English and maths.

Desirable:

• Experience within the military would be an advantage.
• Level 3 or higher qualification in education and training.
• Coaching and/or mentoring qualification.

About Selborne

Selborne is a bold, £1 billion, 12-year transformation of Royal Navy training, led by Capita and a powerhouse consortium known as Team Fisher - including Raytheon UK, Fujitsu, and the University of Lincoln. Together, we’re modernising military education with cutting-edge tech like simulators and data analytics, all under a collaborative “one team” approach with the Royal Navy. It’s a shared mission to deliver smarter, more effective training for sailors and marines across the naval enterprise. To learn more please visit:

Royal Navy education & training Selborne | Careers at Capita

What’s in it for you?

• Salary of £21,410 (based on FTE 100% of £26,762)
• Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks - all designed to support your wellbeing and personal growth.
• Onsite, secure parking
• Catering facilities, Gym and shops onsite
• Rewarding role making a real difference to those joining and progressing within the Royal Navy
• Further qualifications can be gained

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You’ll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Equal Opportunities

Capita is committed to an inclusive, barrier‑free recruitment process. We’re a Disability Confident employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact us at [e-mail] or call 07784 237318.

For more on equal opportunities and available adjustments, visit the Capita Careers website.

For general queries, email

[e-mail].

Proud member of the Disability Confident employer scheme