Digital Learning Support Assistant

0004 Capita Business Services Ltd; Portsmouth; Sur place; GBP 19 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Onsite parking

Catering facilities

Gym onsite

Lifestyle discounts

Volunteer days

Résumé du poste

Capita in Portsmouth is recruiting a Digital Learning Support Assistant to help learners build digital skills and confidence. You’ll provide one-to-one coaching, support access to digital platforms, assist with initial assessments and personalise learning plans.

You’ll work with instructors to create an inclusive environment, support learners with SpLD and neurodiverse needs, and help with Functional Skills English and maths. This is a part-time, permanent, onsite role with campus facilities.

Qualifications

• Good digital skills and familiarity with Microsoft 365.
• Experience coaching or supporting learners to develop new skills.
• Understanding of Functional Skills English and maths.
• Level 3+ qualification in education and training; coaching/mentoring certs are a plus.
• Experience within the military would be advantageous.

Responsabilités

• Provide one-to-one and small-group coaching to help learners build digital skills.
• Help learners use digital systems and access learning materials.
• Assist with initial assessments and personalise learning plans.
• Support learners with SpLD and neurodiverse needs to access learning.
• Help with Functional Skills English and maths and track progress.
• Set up learner accounts and provide ongoing digital learning support.
• Maintain learner records and assist with exams, reporting and invigilation.
• Collaborate with instructors to foster an inclusive learning environment.

Connaissances

Microsoft 365

Digital skills

Coaching experience

Functional Skills English

Functional Skills Maths

Military experience

Formation

Education & training cert

Coaching/Mentoring cert

Description du poste

Help get better trained personnel to the front line faster. Sometimes a little extra support can make all the difference to someone's learning journey. In this role, you'll work alongside instructors to help learners build their confidence, overcome barriers and get the most from their training. Whether you're helping someone navigate digital learning tools, develop their English and maths skills or providing individual support, you'll help learners feel confident and capable.

Job title: Digital Learning Support Assistant

What you’ll be doing

• Provide one-to-one and small-group coaching and practical support to help learners build their digital skills and confidence.
• Help learners use the digital systems and platforms they need to access and complete their learning.
• Support initial assessments and help identify individual learning needs, contributing to personalised learning plans.
• Provide appropriate support for learners with Specific Learning Differences (SpLD) and neurodiverse needs, helping them access learning effectively.
• Support learners studying Functional Skills English and maths, using coaching techniques to build confidence and encourage progress.
• Set up learner accounts and provide ongoing support with accessing online learning resources and digital tools.
• Maintain accurate learner records and provide administrative support, including exam activities, reporting and invigilation.
• Work closely with instructors and the wider learning team to create an inclusive, supportive and positive learning environment, while maintaining safeguarding and learner welfare standards.

What we’re looking for

• Good digital skills, including experience using Microsoft 365.
• Confident learning and using new digital systems.
• Experience supporting or coaching people to develop new skills.
• An understanding of Functional Skills English and maths.

• Experience within the military would be an advantage.
• Level 3 or higher qualification in education and training.
• Coaching and/or mentoring qualification.

About Selborne

Selborne is a bold, £1 billion, 12-year transformation of Royal Navy training, led by Capita and a powerhouse consortium known as Team Fisher including Raytheon UK, Fujitsu, and the University of Lincoln. Together, we're modernising military education with cutting-edge tech like simulators and data analytics, all under a collaborative "one team" approach with the Royal Navy. It's a shared mission to deliver smarter, more effective training for sailors and marines across the naval enterprise.

What’s in it for you?

Salary of £21,410 (based on FTE 100% of £26,762)

• extra leave purchase
• paid volunteering days
• enhanced family leave
• lifestyle discounts
• access to inclusive employee networks

• Onsite, secure parking
• Catering facilities
• Gym and shops onsite

Rewarding role making a real difference to those joining and progressing within the Royal Navy

Further qualifications can be gained

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads.

You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors.

We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose.

Equal Opportunities

Capita is committed to an inclusive, barrier-free recruitment process.

We're a Disability Confident employer and welcome applications from everyone.

If you need adjustments during the recruitment process, please contact us at [e-mail] or call 07784 237318.

For more on equal opportunities and available adjustments, visit the Capita Careers website.

For general queries, email [e-mail].

Location: Portsmouth , United Kingdom

Time Type: Part time Contract Type: Permanent

Capita is an AI-enabled business services partner. We work with organisations across the public and private sectors, helping them deliver better, more efficient services. Every day, millions of people rely on services we support across central and local government and regulated industries. We combine technology, data and AI with the expertise and judgement of our people to help clients solve complex challenges and deliver better outcomes for the people and communities they serve.