Digital Intern

LVMH Group; Greater London; On-site; GBP 19,000 - 27,000; Part time

Job summary

Givenchy beauty UK is seeking a Digital Intern to support ecommerce and CRM activation for the brand’s online store. The role requires a passion for luxury digital storytelling and data-driven performance, with collaboration across marketing, ecommerce operations and external agencies.

The internship offers hands-on experience in site management, product launches and CRM campaign delivery, while developing proficiency in Salesforce Commerce Cloud, HTML basics and reporting processes within a

Qualifications

• Bachelor's degree required.
• Genuine affinity for the brand and the luxury industry.
• Strong numerical and analytical skills.
• Basic HTML knowledge desirable.

Responsibilities

• Support Ecommerce site management including performance tracking and content updates.
• Coordinate product launches, visuals, merchandising and promotions.
• Run daily site checks to spot bugs and optimise for sales.
• Assist on ecommerce tech developments with the HQ tech team.
• Contribute to CRM campaigns, briefs and asset creation with agencies.
• Prepare regular UK ecommerce and CRM reports and analytics.

Skills

Digital marketing

Ecommerce

CRM

Data analysis

Microsoft Office

Education

Bachelor's degree required

Tools

Salesforce Commerce Cloud

Photoshop

Job description

The Digital Intern will be responsible for supporting the activation of the Ecommerce & CRM strategy of Givenchybeauty.com in the UK.

This profile will be obsessed with all things digital & luxury, and highly motivated to continue the success story of Givenchy’s digital performance whilst always protecting brand image.

Job responsibilities

MAIN RESPONSIBILITIES

Ecommerce

• Support the management of the local e-commerce site, tracking performance daily
• Coordinate product launches and update site content, including visuals, merchandising & promotions
• Maintain daily site checks for any bugs, errors, and/or needed optimisations to support sales
• Support on e-commerce tech developments working closely with our tech team in headquarters
• Support in content briefs for performance media campaigns, working alongside Labelium and Tigrz
• Prepare daily/weekly/mothly e-commerce reports, tracking sales vs target / key priorities & qualitative feedback
• Completion of ad-hoc UK reports
• Support on the completion of monthly reports shared with Ecommerce headquarters

CRM

• Manage end-to-end campaign delivery including campaign build, segmentation, proofing, testing, optimisation, reporting
• Brief and manage external agency to deliver all CRM assets, including print and fulfilment for direct mail and email HTML development
• Contribute to the generation of creative ideas for CRM content creation within the department
• Support stores with local events through email campaigns, where necessary
• Ensure timely execution and completion of all CRM campaigns within budget

Profile

PERSON SPECIFICATION

• Genuine affinity for the brand and the luxury industry
• Strong numerical and analytical skills
• Team player able to build strong and efficient relationships
• Ability to work under pressure and meet tight deadlines
• Highly organised and detail-oriented, with a strong ability to manage multiple projects simultaneously with un-prompted follow-through
• Proficient in Microsoft Office Suite; Excel and PowerPoint
• Bachelor's degree required
• Basic HTML knowledge desirable but not required
• Experience using Photoshop desirable but not required.
• Experience using Salesforce Commerce Cloud and Marketing Cloud desirable but not required.

Additional information

POSITION WITHIN THE ORGANISATION

• Reports To: Senior Ecommerce & Acquisition Manager and CRM Manager
• Direct Reports: None
• Internal Contacts:
  • Marketing Product Managers
  • Global Ecommerce Team
  • Global CRM Team
• External Contacts:
  • Media Agencies: Labelium & Tigrz

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.