Retail Analyst Intern

Parfums Christian Dior; Greater London; On-site; GBP 11,000 - 18,000; Full time

Job summary

Parfums Christian Dior in London is offering a Retail Analyst Intern position within the Retail department for a 1-year internship starting January 2027. The role supports the field team, reports to Retail Operations Manager, and works across head office and field teams.

You will gain exposure to Retail Operations, insights, and reporting, with responsibilities spanning Excel targets, SAP invoices, Power BI dashboards, and collaboration with CRM, Marketing, and Merchandising.

Qualifications

• Graduate from a business school with strong analytical and communication skills.
• Experience in sales/marketing in luxury environment is a plus.
• Fluent in English and proficient with Excel.

Responsibilities

• Liaise between Head Office and Retail Field Team and support daily tasks.
• Handle day-to-day Retail Operations administration tasks.
• Create incentive communications and monitor results.
• Manage UK & IRE Excel targets and dashboards in Power BI.
• Coordinate and report weekly retail data to Senior Leadership.
• Process RGAs and manage back-office data in Salesforce, Infoware, and Power BI.
• Respond to queries via retail inboxes; liaise with CRM/ Marketing.
• Track spend and purchase orders in SAP; align with budget.
• Coordinate store agency bookings and travel arrangements.
• Ownership of LVMH Beauty weekly report; update for Leadership.

Skills

Cross-functional collaboration

Fluent English

Excel

Analytical skills

Numerate

IT skills

Interpersonal skills

Self-starter

Team player

Proactive attitude

Microsoft Office

SAP knowledge

Education

Business school degree

Tools

Salesforce

Infoware

PowerBI

SAP

Job description

Position

RETAIL ANALYST INTERN

Department

RETAIL

Location

LONDON

Length of Internship

1 year

Start Date

JANUARY 2027

Do you wish to join the House of Dreams?

At the House of Dior, you will continue to perpetuate the dream of Christian Dior: that of a more beautiful and happier world.

You will play a role towards achieving our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.

This Vision Is Carried By Our Six Values That You Will Embody Daily As Designers Of Dreams – Values That Engage And Define Us

Create Passionately

Craft together with joy

Excel for ultimate luxury

Lead with audacity

Cultivate Triumphant inclusivity

Commit and act to re-enchant the world

Design your dreams with Dior.

Job responsibilities

Main Responsibilities

• Liaising between Head Office and the Retail Field Team. Support the retail team in daily tasks and projects to support the field and store based team, reporting and general admin.
• Support in day to day Retail Operations administration tasks.
• Create incentive communication followed by tracking & monitoring results and performance
• Support in managing excel Target setting document shared with UK & IRE Field Team to set Dior Ambassador targets.
• Collate weekly retail excel reporting for Senior Leadership.
• RGAs (Customer Returns) process RGAs as given from UK & IRE Field Team.
• Manage Back Office data accurately in all Retail Digital tools (Salesforce, Infoware & PowerBI)
• Support in managing all retail help inboxes for Dior Ambassadors & Field Team to resolve any queries or issues at point of sale.
• Liaising with CRM, Commercial, Marketing and Merchandising teams to maximise retail sell out
• Ensure purchase orders and invoices are cleared in a timely manner via SAP, tracking retail spend is in-line with Retail budget.
• Support with store Agency bookings and invoicing.
• Coordinate and assist with booking all retail excursions including hotel, flight and activities bookings.

Insights

• Support team with admin requests of sell in and sell out data.
• Collate retailer reports and produce PCD Retail Results for Senior Leadership meeting on Monday by 2pm.
• Align with Marketing and Insights teams on new product forecasts and update tracking document.
• Ownership of commercial catalogue and action sheet (tracking documents) which inform the wider Commercial team of forecasted allocations for retailers.
• Update and maintain SKU files which feed into Monday reporting, used daily by wider team
• Update and distribute sales trackers to wider team on a weekly basis.
• Ownership of LVMH Beauty weekly report; update for PCD and ensure all other brands have completed in a timely manner to send to the Senior Leadership team.

Profile

KEY COMPETENCIES

• Ability to work and communicate cross-functionally
• Awareness of business priorities and clear communication with Manager(s) to achieve all tasks in a timely manner
• Fluent in English
• Confident user of Excel
• Analytical skills
• Highly numerate
• IT skills
• Solid interpersonal skills
• Self starter
• Team player
• Proactive attitude; can do attitude
• Microsoft office: Excel, Word and PowerPoint
• SAP (preferable, not essential)

Profile

• Graduate from a Business school with strong analytical skills and excellent communication skills
• Experience in sales and or marketing within the luxury environment would be a distinct advantage but not essential

Additional information

Reports To

Retail Operations Manager & Senior Commercial Insights Manager