Digital Growth Enablement Manager

Sage; Newcastle upon Tyne; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Generous pension

25 days annual leave

Volunteer days

Hybrid working

Health & wellbeing benefits

Job summary

Sage is hiring a Digital Growth Enablement Manager to shape a new global capability at the intersection of digital customer experience, product-led growth and commercial performance.

You will turn regional opportunities into scalable revenue strategies, partnering with multiple teams to deliver impact while avoiding commission-based targets. This hybrid role is based in Newcastle, United Kingdom, with generous benefits and a path to broad career growth.

Qualifications

• Strong commercial mindset developed in sales or marketing.
• Experience defining strategy and translating it into clear, practical delivery.
• Confidence working across regions, functions and senior stakeholder groups.
• Understanding of digital customer journeys and how products can be positioned within digital support experiences.
• Experience building frameworks supporting product-led growth, activation or expansion.

Responsibilities

• Create a consistent framework for identifying and delivering digital revenue opportunities across regions.
• Partner with Customer Services, regional growth, product, operational, content and digital-experience teams.
• Identify where products and propositions can add value across knowledge bases, help centres, communities, resource centres and bot journeys.
• Turn regional commercial priorities into a scalable strategy that supports activation and growth.
• Influence senior stakeholders and align multiple teams around clear priorities and delivery.
• Enable regional teams to deliver revenue goals without commission-based targets.

Skills

Commercial mindset

Strategy definition

Cross-regional collaboration

Digital customer journeys

Frameworks for growth

Self-directed approach

Job description

Shape a brand-new global capability at the intersection of digital customer experience, product-led growth and commercial performance. You’ll bring strong commercial thinking and turn opportunities across digital support journeys into a practical, repeatable approach that helps regional teams grow revenue at scale.

This is a Hybrid role with three days per week in our Newcastle office

What you’ll be doing

• Create a consistent framework for identifying and delivering digital revenue opportunities across regions.

• Partner with Customer Services, regional growth, product, operational, content and digital‑experience teams.

• Identify where relevant products and propositions can add value across knowledge bases, help centres, communities, resource centres and bot journeys.

• Turn regional commercial priorities into a scalable strategy that supports activation, expansion and product‑led growth.

• Influence senior stakeholders and bring multiple teams together around clear priorities and practical delivery.

• Enable regional teams to deliver against their revenue goals without personally carrying a commission‑based target.

What you’ll bring

• A strong commercial mindset, ideally developed in sales or marketing, with the ability to spot and position valuable opportunities.

• Experience defining strategy and translating it into clear, practical delivery.

• Confidence working across regions, functions and senior stakeholder groups, leading through influence rather than authority.

• An understanding of digital customer journeys and how products can be positioned within digital support experiences.

• Experience building frameworks or supporting product‑led growth, customer activation or expansion.

• A proactive, self‑directed approach and the confidence to shape a new role in an evolving environment.

Your first 90 days

You’ll focus on building relationships across regional teams, understanding commercial priorities and reviewing existing digital journeys. From there, you’ll begin defining a practical, repeatable revenue framework and identifying the opportunities that can create the greatest impact.

Why this role?

This is a high-profile global opportunity at the forefront of digital experience and AI, with a direct link to commercial outcomes. You’ll have the freedom to shape a new capability, work with senior stakeholders and build an approach that can grow in scope as it matures. Because the role spans digital support, product, commercial and regional teams, it also offers broad exposure and the chance to develop a varied career path across Sage.

Your benefits:

• Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top‑up by Sage.
• 25 days of paid annual leave with the option to buy up to another 5 days
• 8 bank holiday days
• Paid 5 days yearly to volunteer through our Sage Foundation
• 50% income protection
• Holiday buy + sell
• Comprehensive health, dental, and vision coverage
• Work away scheme for up to 10 weeks a year
• Ongoing training and professional development
• Hybrid working
• Healthy Mind app membership
• Access to various helpful memberships for finances, health and wellbeing

Ready to shape what comes next?

Digital Growth Enablement Manager

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Advert

Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.

Customer Operations

United Kingdom

Newcastle

Hybrid

Working at Sage means you’re supporting millions of small and mid‑sized businesses globally with technology to work smarter and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their business.

Our colleagues are high‑performers who prioritise growth, make bold choices, and focus and galvanise to get things done. They work on meaningful, market‑shaping initiatives that stretch their skills, sharpen their craft, and create real customer impact.

Explore our culture and benefits: sage.com/careers/working-at-sage

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. We’re a Disability Confident employer — if you’re applying through this scheme or need adjustments at any stage, contact [e-mail] .

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