Digital Experience Solutions Lead for Content & AI

Roche

Welwyn

On-site

GBP 90,000 - 130,000

Full time

14 days+

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Job summary

Roche UK is seeking a Solutions Owner for Content & Digital Experience to own the technical strategy and the end-to-end integrity of our UK content and digital ecosystems. You will manage marketing automation, digital asset management, consent and registration, web experience and webinar platforms to enable prioritised, high-quality customer interactions.

Partner with global product owners, mentor the Journey Orchestrators, and design compliant safety nets so the business can move quickly.

Qualifications

Deep hands-on experience in the backend of content management and digital asset management systems.
Understanding of web logic, HTML and CSS basics, and asset metadata schemas.
Familiarity with GenAI tools and automated content creation workflows.
Ability to translate digital strategy into high-performance technical requirements with Marketing, Medical and Field colleagues.

Responsibilities

Own the UK's local instance and backend configuration for content and digital experience platforms.
Own identity management systems and our promotional asset platform, including claims and asset management.
Act as the key contact for our internal content creation service, increasing UK adoption of it.
Serve as the UK lead for AI-driven content creation and review platforms.
Build and maintain the technical pipes between content hubs and deployment platforms so assets flow and are tagged correctly.
Partner global product owners to influence the fundamental build of digital tools and set quality standards for global operational teams.
Provide daily technical mentorship to the Journey Orchestrators and design compliance safety nets.