Solutions Owner, Content & Digital

Roche; Welwyn; On-site; GBP 90,000 - 130,000; Full time

Job summary

Roche UK is seeking a Solutions Owner for Content & Digital Experience to own the technical strategy and the end-to-end integrity of our UK content and digital ecosystems. You will manage marketing automation, digital asset management, consent and registration, web experience and webinar platforms to enable prioritised, high-quality customer interactions.

Partner with global product owners, mentor the Journey Orchestrators, and design compliant safety nets so the business can move quickly.

Qualifications

• Deep hands-on experience in the backend of content management and digital asset management systems.
• Understanding of web logic, HTML and CSS basics, and asset metadata schemas.
• Familiarity with GenAI tools and automated content creation workflows.
• Ability to translate digital strategy into high-performance technical requirements with Marketing, Medical and Field colleagues.

Responsibilities

• Own the UK's local instance and backend configuration for content and digital experience platforms.
• Own identity management systems and our promotional asset platform, including claims and asset management.
• Act as the key contact for our internal content creation service, increasing UK adoption of it.
• Serve as the UK lead for AI-driven content creation and review platforms.
• Build and maintain the technical pipes between content hubs and deployment platforms so assets flow and are tagged correctly.
• Partner global product owners to influence the fundamental build of digital tools and set quality standards for global operational teams.
• Provide daily technical mentorship to the Journey Orchestrators and design compliance safety nets.

Skills

Backend CMS

GenAI workflows

Marketing tech integration

Web standards HTML/CSS

Tools

Adobe Experience Manager

Veeva PromoMats

CIAM systems

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Solutions Owner for Content & Digital Experience is a lead responsible for the end-to-end integrity of the UK's digital content and experience ecosystem. You own the strategic roadmap for our marketing automation, digital asset management, consent and registration, web experience and webinar platforms. You ensure Marketers, Medical Affairs and Field teams can deploy high-quality customer experiences.

While Marketers create content and Journey Orchestrators build journeys, you build the digital foundation: the master web templates, automated asset workflows and GenAI integrations that make their work possible. Roche is introducing new tools, technologies and processes and embracing AI and data, and this role is critical to leading that change.

The Opportunity:

Your focus is to own the technical strategy while retaining the depth to configure, troubleshoot and intervene hands-on.

• You own the UK's local instance and backend configuration for content and digital experience platforms.

• You own identity management systems and our promotional asset platform, including claims and asset management.

• You act as the key contact for our internal content creation service, increasing UK adoption of it.

• You serve as the UK lead for AI-driven content creation and review platforms.

• You build and maintain the technical pipes between content hubs and deployment platforms so assets flow and are tagged correctly.

• You partner global product owners to influence the fundamental build of digital tools and set quality standards for global operational teams.

• You provide daily technical mentorship to the Journey Orchestrators and design the compliance safety nets that let the business move at pace.

Who you are:

• You bring deep, hands-on experience in the backend of content management and digital asset management systems.

• You understand web logic, HTML and CSS basics, and asset metadata schemas.

• You are familiar with GenAI tools and automated content creation workflows.

• You translate digital strategy into high-performance technical requirements with Marketing, Medical and Field colleagues.

• You are willing to perform hands-on administration to ensure business continuity during peak periods.

Preferred:

• Experience with the Adobe stack, including Experience Manager, Campaign and Express.
• Experience with Veeva PromoMats.
• Experience with consent and identity management (CIAM) systems.

Relocation:

Relocation support is available for internal Roche candidates moving to the UK from another Roche affiliate.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life‑changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.