Digital Ecommerce & Marketplace Manager (AE964657)

Premium Beauty Media; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Arthur Edward is seeking a commercially driven ecommerce expert for a London hybrid role to optimise DTC, marketplace and pure-player channels and drive conversion, acquisition and revenue.

You will own day-to-day trading across DTC, marketplace and pure-player channels, plan the annual digital trading calendar with launches and campaigns, manage onsite merchandising and CRM strategy, and collaborate with supply chain and marketing to ensure stock and digital execution.

Qualifications

• Solid experience in ecommerce trading, digital commerce or marketplace management within beauty, FMCG or a fast-paced consumer brand
• Proven ability to manage DTC websites, marketplace platforms and pure-player accounts
• Strong understanding of digital merchandising, CRM, SEO, GEO, CRO, onsite optimisation and performance reporting
• Highly organised and analytical, with strong communication skills and confidence managing cross-functional stakeholders

Responsibilities

• Own day-to-day trading performance across DTC, marketplace and pure-player ecommerce channels
• Plan and deliver the annual digital trading calendar, including launches, promotions, GWPs and seasonal campaigns
• Manage onsite merchandising, search optimisation and customer journey improvements
• Lead CRM strategy, segmentation, campaign performance and customer retention activity
• Work with supply chain, planning, marketing and central teams to support stock availability, forecasting and digital execution
• Track KPIs, analyse performance and present insights to support continuous growth

Job description

ref : PA-28071

location : London (hybrid) - United Kingdom

company : Arthur Edward

Are you a commercially driven ecommerce expert, with a passion for beauty and digital growth?

Can you optimise DTC, marketplace and pure-player channels to boost conversion, acquisition and revenue?

Key Responsibilities:

• Own day-to-day trading performance across DTC, marketplace and pure-player ecommerce channels
• Plan and deliver the annual digital trading calendar, including launches, promotions, GWPs and seasonal campaigns
• Manage onsite merchandising, search optimisation and customer journey improvements
• Lead CRM strategy, segmentation, campaign performance and customer retention activity
• Work with supply chain, planning, marketing and central teams to support stock availability, forecasting and digital execution
• Track KPIs, analyse performance and present insights to support continuous growth

Candidate Requirements:

• Solid experience in ecommerce trading, digital commerce or marketplace management within beauty, FMCG or a fast-paced consumer brand
• Proven ability to manage DTC websites, marketplace platforms and pure-player accounts
• Strong understanding of digital merchandising, CRM, SEO, GEO, CRO, onsite optimisation and performance reporting
• Highly organised and analytical, with strong communication skills and confidence managing cross-functional stakeholders