Digital Designer (CRM) - 12 MONTH FTC

Platinum Search; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

Platinum Search is partnering with a leading fashion retailer seeking a Digital Designer (CRM) on a 12-month fixed-term contract. This role is perfect for a creative designer to join a fast-paced in-house team, focusing on delivering engaging digital content across various channels.

The ideal candidate will have at least 3 years of experience in digital design, strong CRM knowledge, and be proficient in Adobe Creative Suite and Figma. You'll be working on multiple projects, ensuring all creative output is on-brand and optimised for performance.

Qualifications

• Minimum 3 years' experience in digital design within fashion or retail.
• Strong portfolio showcasing digital, layout, and campaign work.
• Confident communicator with the ability to present ideas effectively.

Responsibilities

• Create compelling CRM/email campaigns from concept through to delivery.
• Design digital assets across web, email, and social channels.
• Manage multiple projects simultaneously, delivering to tight deadlines.

Skills

Digital design

CRM/email design

Adobe Creative Suite

Figma

E-commerce understanding

Job description

We’re currently partnering with a leading fashion retailer to recruit a Digital Designer (CRM) on a 12‑month fixed-term contract.

This is an exciting opportunity for a highly creative and detail-focused designer to join a fast-paced in‑house creative team, delivering best‑in‑class digital content across CRM, web, and social channels.

The successful candidate will be responsible for the concepting, creation, and delivery of engaging marketing emails, digital assets for desktop and mobile, and creative content for both organic and paid social. You’ll also collaborate closely with wider digital design teams to develop editorial assets and explore new layout and design concepts across all channels.

The Role

• Create compelling CRM/email campaigns from concept through to final delivery
• Design digital assets across web, email, and social (organic + paid)
• Support the development of editorial and seasonal creative output
• Present design ideas and finalised routes confidently to senior stakeholders
• Work closely with UX/UI, development, trading, brand, and content teams
• Ensure all creative is consistent, on‑brand, and optimised for digital performance
• Manage multiple projects simultaneously, delivering to tight deadlines

About You

• Minimum 3 years’ experience in digital design, ideally within fashion or retail
• Strong CRM/email design experience with an understanding of lifecycle marketing
• Confident working across omnichannel campaigns
• Strong portfolio showcasing digital, layout, and campaign work
• Expert in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma
• Strong understanding of e‑commerce and digital customer journeys
• Highly organised, able to manage multiple deadlines in a fast‑paced environment
• Confident communicator with the ability to present ideas clearly and effectively
• A proactive, ideas‑driven designer with a strong eye for detail, typography, and layout