CRM and Loyalty Designer - Top creative agency - £45K max

Creativehood; Greater London; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Creativehood is seeking a midweight Customer Experience Designer to craft CRM and loyalty campaigns. You will own the design process from brief to final delivery, creating impactful designs across email, web, social and presentations.

Collaborate with senior designers, copywriters, and strategy teams, while navigating technical constraints and delivering on time. Hybrid role with on-site 3 days per week in London area.

Qualifications

• Midweight Customer Experience Designer with CRM and Loyalty experience.

Responsibilities

• Take ownership of the design process from brief through to final execution.
• Create engaging designs across channels – email, web, social, presentations and DM.
• Collaborate with senior designers, art directors, copywriters, strategy and accounts teams to improve work.

Skills

Creativity

Time management

Tools

Figma

Photoshop

Illustrator

After Effects

AI tools

Job description

Our client, and award winning agency, are looking to create the very best loyalty & CRM communications for their clients and to integrate seamlessly with other areas of the agency (such as Brand, Social and Retail) to offer them unrivalled excellence across the full customer experience.

They currently work with exciting clients across all sectors, from FMCG, Telcoms, Tech, Transport etc, helping them to deliver best in class loyalty & CRM initiatives. Their aim is to bring creativity to the channels that we work in, making programmes that build brands and deliver commercial results for our clients.

They’re ambitious to grow the loyalty & CRM business, both through offering their work to existing clients and through new business pitches.

They are looking for a midweight Costumer Experience Designer, with grea experience across CRM and Loyalty campaigns to join their team.

MIDWEIGHT DESIGNER RESPONSIBILITIES:

• Taking ownership of the design process from brief through to final execution
• Create engaging, impactful designs across a number of channels – primarily email, web, social, presentations and DM
• Working closely with senior designers, art directors, copywriters, strategy and account teams to develop and improve the work, making it the best it can be.
• Understanding of technical constraints and how they will impact the creative, helping educate stakeholders where necessary
• Managing time and multiple projects to ensure that work is delivered on time and on budget
• Creative problem solving to find design solutions that align with client guidelines, objectives and all technical requirements.
• Stay up-to-date with industry trends, design software, and emerging technologies to continuously help improve design processes and deliver cutting-edge designs.
• Presenting your work both internally and externally to clients, dealing professionally with feedback and managing expectations.
• Collaborate with external agencies and third-party developers to ensure designs are fit for purpose
• Working proficiency in Figma, Photoshop, Illustrator, After Effects and AI tools.

Salary £45K // Hybrid working: 3 days a week on-site