CRM Designer - FTC until August 2027

New Look; Greater London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Staff discount

Friends & family discounts

Private pension

Private healthcare / GP access

Life assurance

Extra paid day off on birthday

Enhanced parental leave

Season ticket loan

Cycle2Work

Discount platform

Retail Trust partnership

Job summary

New Look is seeking a CRM Designer to concept, create and deliver marketing emails and digital assets across desktop and mobile sites, plus social channels. You’ll collaborate with the Digital Design team to craft editorial artwork and explore new layouts across channels.

You’ll apply strong Adobe Suite and Figma skills, with a keen eye for detail, to produce omnichannel campaigns for fashion retail. This role suits a creative individual who thrives under tight deadlines and can communicate

Qualifications

• 3 years Digital Design industry experience, preferably within fashion.

Responsibilities

• Design and deliver marketing emails and digital assets for desktop, mobile, and social channels.
• Collaborate with Digital Designers to create editorial artwork and layouts across all channels.
• Present final design routes to senior management with clear rationale.
• Contribute creative concepts for layouts, animations, web functionality, typography and overall graphic design.
• Deliver campaigns across all digital channels to meet launch deadlines.
• Communicate across departments to manage projects effectively under pressure.

Skills

CRM design

Adobe Suite

Figma

e‑commerce design

Tools

Adobe Photoshop

Illustrator

InDesign

Figma

After Effects

Job description

The Role:

The CRM Designer will be responsible for the concepting, creation and delivery of marketing emails, digital assets across the desktop and mobile site and creative for social channels. They will also work alongside the Digital Designers on creating artwork for the New Look Editorial feed and concepting new layouts and designs across all channels.

WHATS IN IT FOR YOU:

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Private pension scheme
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave (Eligible after 2 years’ service)
• Spread the cost of your commute with interest‑free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

What you’ll be doing:

• You’ll be part of the Creative Design team working on day‑to‑day projects such as Email, website design, organic and paid social design.
• You will be responsible for talking through your designs with the team to help develop your ideas and making sure they are suitable for all channels.
• You’ll be confident to present all finalised design routes to senior management.
• This role requires loads of creativity and a confident individual who has a strong eye for detail and innovation and that can suggest new ideas for layouts, animations, web functionality, typography and overall graphic design.
• You’ll have experience in e‑comm design and be comfortable with delivering campaigns across all digital channels to meet all your launch deadlines.
• You must show initiative when working cross‑departmentally to help manage your projects effectively and efficiently – even when under pressure.
• You must have an undoubted technical ability in Adobe Suite and Figma and have a true passion for all things creative in order to generate compelling designs which are both visually beautiful and retail minded.

Who you are:

Minimum level of education or qualifications

• 3 years Digital Design industry experience, preferably within fashion.

Essential technical skills/knowledge

• Adobe Photoshop, Illustrator & InDesign, Figma

Desirable technical Skills/knowledge

• After Effects

Additional requirements:

• Experience in CRM design/ concepting
• Skilled in creating designs for an omnichannel campaign
• Great organisational skills
• Proven track record or experience of the key stages of the design process from creative concept, asset creation through to communicating to the developers on the build and publishing.
• Good Communication and confident to show initiative.
• Good time management and can work with pace. Ability to manage multiple complex projects under tight deadlines
• Clear understanding of seasonal brand handwriting, tone of voice and style guide and applying it to all seasonal artworks.