Digital Delivery Project Manager - Web & Bookings - Greene King

OpenTalent; Burton upon Trent; On-site; GBP 55,000 - 85,000; Full time

Job summary

Greene King is seeking a Digital Delivery Project Manager to lead multi-disciplinary projects, driving technical change and delivering digital solutions that enhance customer experiences. You will work with stakeholders to manage projects that align with Greene King’s digital ambitions and BAU integration.

You’ll plan scope, timelines, and milestones, collaborate across functions, manage change, analyze data, and uphold governance throughout delivery.

Qualifications

• Proven experience delivering cross-functional, commercially focused projects.
• Strong background in Agile and digital customer journeys.
• Excellent communication and relationship-building skills.
• Ability to manage multiple stakeholders and changing priorities.

Responsibilities

• Plan and deliver digital projects, creating detailed scope, timelines, milestones and deliverables.
• Collaborate across functions to keep stakeholders engaged and foster a high-performing project team.
• Manage change processes to ensure smooth transition of projects into business-as-usual.
• Analyse data and track KPIs to measure project success and mitigate risks proactively.
• Maintain governance frameworks and ensure compliance throughout project delivery.

Skills

Agile Project Management

Digital customer journeys

Stakeholder management

Roadmap delivery

Cross-functional delivery

Data analysis

Job description

As a Digital Delivery Project Manager, you will lead multi-disciplinary projects that drive technical change and deliver digital solutions, ensuring seamless execution across people, process and technology. You’ll work closely with stakeholders to manage projects that enhance Greene King’s digital ambitions and improve customer experiences.

As Digital Delivery Project Manager, you will…

• Plan and deliver digital projects, creating detailed scope, timelines, milestones and deliverables.
• Collaborate across functions to keep stakeholders engaged and foster a high-performing project team.
• Manage change processes to ensure smooth transition of projects into business-as-usual.
• Analyse data and track KPIs to measure project success and mitigate risks proactively.
• Maintain governance frameworks and ensure compliance throughout project delivery.

What you’ll bring…

• Strong background in Agile Project Management and online customer journeys, specifically focused on customer bookings.
• Familiarity collaborating with multiple 3rd parties to achieve delivery of shared objectives.
• Proven experience delivering cross-functional, commercially focused projects in fast-paced environments.
• Expertise in stakeholder management and influencing at all levels.
• Ability to deliver a roadmap comprising technical software solutions alongside people and process change.
• Excellent communication and relationship-building skills.