Digital Carers Support Worker - Young Adult Focus

Leeds International; Leeds; Ibrido; GBP 19.000 - 20.000; Part-time

Vantaggi offerti da questo lavoro

25 days annual leave (pro rata)

Flexitime

Hybrid working

Descrizione del lavoro

Carers Leeds is seeking a Carers Support Worker (Digital & Young Adult Carers) to advance digital engagement with unpaid carers in Leeds. The role focuses on innovative digital approaches to identify and support carers, with a special emphasis on young adult carers.

It requires creativity, digital savviness and strong stakeholder engagement. The role is hybrid, combining remote digital work with part-time in-office duties.

Competenze

• Experience using digital channels to identify, reach and support carers.
• Ability to engage and support young adult carers online.
• Excellent communication and guidance skills via digital platforms.

Mansioni

• Lead on developing and testing innovative digital approaches to identifying, reaching and supporting carers, particularly young adult carers.
• Provide information and guidance to carers who approach us digitally.
• Deliver one-to-one support to carers via webchat and video calls and provide Support Line cover when required.
• Facilitate online carers support group/s.
• Contribute to the planning and delivery of online events, workshops and training opportunities for carers.
• Participate in the Carers Leeds Digital Working Group and contribute to the delivery of our digital strategy.
• Maintain technical oversight of the Carers Leeds webchat system and appointment co-ordination of the Carers Leeds online booking system.

Conoscenze

Digital skills

Creativity

Young adult carers experience

Strumenti

Webchat

Video conferencing

Descrizione del lavoro

Carers Leeds is seeking a Carers Support Worker (Digital & Young Adult Carers) to advance digital engagement with unpaid carers in Leeds. The role focuses on innovative digital approaches to identify and support carers, with a special emphasis on young adult carers.

It requires creativity, digital savviness and strong stakeholder engagement. The role is hybrid, combining remote digital work with part-time in-office duties.