Digital Business Analyst 12M FTC

Virgin Media O2; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in telecommunications is seeking a Digital Business Analyst for a 12-month fixed-term contract. The role involves supporting the Product team by extracting technical details and identifying areas for improvement. The ideal candidate will possess strong analytical and problem-solving skills, and the ability to manage evolving priorities in a fast-paced environment.

Qualifications

• Experience working at pace with ambiguity.
• Ability to analyze user documentation.

Responsibilities

• Support delivery of initiatives within the Product team.
• Own business requirements and coordinate delivery.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Job description

Join to apply for the Digital Business Analyst 12M FTC role at Virgin Media O2

Senior Recruitment Specialist at Virgin Media O2 | Delivering Top Talent

Summary

Location: Birmingham, Leeds, London, Manchester, Reading

Posted Date: 31-Mar-2025

Ref #: 64657

The role of the Business Analyst is to support the delivery of initiatives within the Product team by extracting key technical details and identifying areas for improvement through analytical thinking and problem solving. You will own business requirements, interface with the business, and ensure objectives are covered in sprints. You’ll assist in all aspects of delivery, linking this to benefit realization and planning/conceptualization as needed.

You’ll report to a Product Owner and help coordinate the delivery of strategy and goals.

The successful candidate must demonstrate experience working at pace, with ambiguity, and comfortably handle fast-paced, evolving priorities as part of a high-performing team.

Who we are

The UK’s fastest broadband network, the nation’s best-loved mobile brand, and one of the UK's biggest companies. Our diverse, high-performing teams are packed with talent, offering the UK more choice and better value through our customer-centric values and ambitions.

Our commitments

Virgin Media O2 is an equal opportunities employer committed to removing bias and barriers. We build equity and inclusion into everything we do, supporting you to be your authentic self throughout your application journey.

Must haves

• Solid technical background and understanding in the digital world
• Proven analytical and problem-solving skills
• Strong interpersonal skills for delivery across multifaceted teams
• Ability to analyze user documentation and provide relevant details to delivery teams
• Ability to capture business goals and break them into actionable tasks

Preferred skills

• Experience analyzing data and reporting to identify opportunities and benefits
• Ensuring impacts are measurable and working with teams on reporting
• Working with partners for alignment and agreement
• Managing requirements during delivery, scope control, and compliance
• Providing constructive feedback on work
• Managing dependencies and monitoring project progress

What’s in it for you

We celebrate our people and aim to create an inclusive culture that empowers everyone. Our reward package includes benefits to support you and your loved ones, ensuring coverage for life’s challenges.

Next steps

If you feel you belong here, we’d love to hear more about you. When applying, please let us know if you need any adjustments for the recruitment process. Applications are reviewed regularly, and the closing date may be moved forward. All roles require background checks, and some require additional checks. Your recruiter can provide more details.

Thank you for your interest in joining Virgin Media O2.

Additional details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Research, Analyst, and IT
• Industry: Telecommunications