Claims Service Adviser, 12m FTC, Leeds, Manchester, Glasgow or Newcastle

TN United Kingdom; Manchester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Claims Service Adviser for a 12-month fixed-term contract. This role offers the opportunity to work on a hybrid basis across locations such as Manchester, Leeds, Glasgow, or Newcastle. As a Claims Handler, you will manage claims from first notice to settlement, ensuring the best outcomes for clients while maintaining strong relationships with insurers and stakeholders. Join a supportive and inclusive environment that values flexibility and wellbeing initiatives, making it a great place to advance your career in the insurance sector.

Benefits

Comprehensive benefits

Flexible working arrangements

Wellbeing initiatives

Diverse and inclusive environment

Qualifications

• Experience in handling UK commercial or Personal Lines claims.
• Ability to build strong relationships with clients.

Responsibilities

• Manage claims from FNOL to settlement, advocating for clients.
• Liaise with insurers, loss adjusters, and internal stakeholders.

Skills

Insurance Claims Experience

Negotiation Skills

Organizational Skills

Interpersonal Skills

Job description

Claims Service Adviser, 12m Fixed Term Contract, Leeds, Glasgow, Manchester or Newcastle

About the role

Are you a Claims Handler with experience in handling UK commercial or Personal Lines claims? Are you able to build strong, lasting relationships with clients and secure the best possible claims outcomes? If so, we have an opportunity for you to work on a hybrid basis with an office in Leeds, Glasgow, Manchester, or Newcastle.

Responsibilities include:

1. Ensuring prompt notification of claims to insurers, establishing coverage, and assisting clients with disclosures or data gathering.
2. Managing claims from First Notice of Loss (FNOL) to settlement, advocating for clients, and protecting their interests.
3. Providing expert guidance, technical analysis, and support to clients.
4. Maintaining relationships with key client contacts.
5. Liaising with insurers, loss adjusters, and internal stakeholders.
6. Managing electronic claim files accurately and within SLA.
7. Attending claims review meetings and producing reports on claims experience where required.

Skills and experience for success

1. Experience in Insurance Claims, especially in Motor, Property, or Liability classes.
2. Ability to work in a fast-paced, flexible, and structured environment.
3. Strong organizational and interpersonal skills.
4. Excellent negotiation skills.

Additional information

We support our colleagues through comprehensive benefits, a diverse and inclusive environment, flexible working arrangements, and wellbeing initiatives. We are committed to equal opportunity and provide accommodations for individuals with disabilities.