Digital Adoption Platform Implementation Lead

Cadence Resourcing; City Of London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading recruitment firm is seeking an experienced Digital Adoption Platform specialist to implement and manage solutions like Whatfix and WalkMe. The role involves working closely with technical teams and vendors, ensuring successful adoption and governance of the platform. Ideal candidates will have experience in complex environments and be proficient in stakeholder management. Weekly onsite presence is required for this exciting mid-senior level position.

Qualifications

• Experience implementing Digital Adoption Platforms.
• Understanding of technical setups and integrations.
• Strong stakeholder management skills.

Responsibilities

• Lead end-to-end implementations of Digital Adoption Platforms.
• Work with IT teams and external vendors.
• Establish governance structures and optimize DAP use.

Job description

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Base pay range

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My client are looking for an experienced Digital Adoption Platform specialist who has a demonstrable track record of leading on the implementation of Digital Adoption Platforms such as Whatfix, WalkMe and Apty.

The successful contractor will be well versed at delivering end-to-end implementations of new Digital Adoption Platforms, including defining the processes and capabilities required to successfully implement a Digital Adoption Platform before leading on the implementation and user adoption activities.

An in-depth understanding of Digital Adoption Platforms is required, including their technical setup, ability to integrate with other applications, configure platform settings, user management, and security configuration.

Previous experience of implementing a DAP as part of a large technology change projects within complex technical environments is essential. This role requires experience of integrating DAPs with enterprise applications and authentication systems.

This role will include working with in-house IT teams and external vendors, therefore strong stakeholder management skills are essential. Responsibilities will include working with teams to optimise the use of the DAP, establish a Centre of Excellence and create governance structures.

This Outside IR35 contract requires a weekly presence onsite.

Keywords: Digital Adoption Platform, DAP, Implementation, Whatfix, WalkMe, Apty, Stakeholder Management, Digital Adoption Platform Integration, DAP Implementation, Governance, Centre of Excellence.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• IT Services and IT Consulting and IT System Training and Support