Digital Admin & Support Apprentice (Level 3)

The Apprenticeship Guide; Glasgow; On-site; GBP 16,000 - 20,000; Full time

Benefits offered by this job

Company pension scheme

Annual leave

Attendance bonus up to £1000 per annum

Onsite parking

Career progression

Company events

Job summary

Inex Works, a long-standing civil and grounds maintenance company in Scotland, seeks a Digital Applications Apprentice to support the office and maintain client records.

You will handle MS Office tasks, manage email boxes, collaborate via Sharepoint, and assist with quotes and admin duties while learning on-the-job. The role offers progression, a company pension, and generous annual leave.

Qualifications

• Proactive and hardworking attitude essential.
• Strong communication, both verbal and written.
• Willingness to learn and develop within the role.

Responsibilities

• Oversee, respond and action company client Microsoft Outlook mailboxes.
• Becoming an expert in all MS packages, such MS Word for audio typing and creating digital files, generating forms and other documents.
• Collaborative system use of Microsoft Sharepoint.
• Remote access work on Employee Intranet.
• First response for customer calls and provide clear, positive, accurate responses via internal telephony system.
• Monitor and action internal Whatsapp employee groups.
• Update tracking systems via Microsoft Excel.
• Compile client quotations via Microsoft Word and Microsoft Outlook.
• Log, monitor and action client quotations and works instructions through to completion via Excel.

Skills

Proactive and hardworking

Confident attitude

Growth mindset

Excellent communication

Excellent written English

Education

Advanced apprenticeship level 3

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft SharePoint

Job description

Inex Works, a long-standing civil and grounds maintenance company in Scotland, seeks a Digital Applications Apprentice to support the office and maintain client records.

You will handle MS Office tasks, manage email boxes, collaborate via Sharepoint, and assist with quotes and admin duties while learning on-the-job. The role offers progression, a company pension, and generous annual leave.