Digital Account Manager

JR United Kingdom; Norwich; Remote; GBP 36,000 - 84,000; Full time

Job summary

A forward-thinking team seeks a Digital Account Manager to serve as a central figure in managing client relationships and digital marketing campaigns. With responsibilities ranging from client communication to performance monitoring, this role requires an experienced, structured professional who thrives in dynamic environments. Join a supportive, drama-free culture that values good work over titles, perfect for those seeking meaningful engagement over a quick hire.

Benefits

Flexible hours

Access to playbooks and processes

Supportive team environment

Qualifications

• At least 3 years in a digital or client-facing role.
• Fluency in performance marketing.
• Strong documentation and communication skills.

Responsibilities

• Conduct kickoff calls with clients and understand their needs.
• Review creative content and ensure quality.
• Monitor Google Ads performance.

Skills

Performance marketing

Documentation

Communication

Client management

Creative collaboration

Questioning

Job description

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We’re not hiring a role. We’re looking for a rhythm keeper.

At Harmoney Forge, things move fast.

In that motion, we need someone who can hold the center — and make clarity feel effortless.

We’re calling that person a Digital Account Manager.

But in truth, you're more than a title.

You're the translator, the orchestrator, the one who knows how to turn questions into plans, and plans into progress.

What your week might look like:

• A kickoff call with a client who doesn’t speak “marketing” — but you get what they want.
• A creative review where the copy feels off — and you help it land.
• Checking a Google Ads dashboard and spotting a dip before it becomes a problem.
• Writing a timeline update that keeps everyone calm, clear, and moving.

You’re probably a good fit if:

• You’ve led digital campaigns before — especially across Google Ads, Meta, or Google Business.
• You’re not just organized — you bring structure into messy situations.
• You know how to talk to clients, creatives, and media buyers — without switching masks.
• You ask good questions. You follow through. You catch the blind spots.

What you’ll need:

• At least 3 years in a digital or client-facing role
• A working fluency in performance marketing, and a love for building long-term relationships
• Strong documentation, communication, and reporting habits
• An interest in making things better, not just getting them done

What we offer:

• $5,000 – $12,000/project, based on what you bring to the table
• Remote setup, flexible hours, no micromanagement
• A lean team of thinkers, doers, and calm operators
• Access to our playbooks, processes, and partners
• No noise. No drama. Just good work with good people.

We’re not in a rush to hire.

We’re in search of alignment.

Let’s start with a real conversation.

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