Diagnostic Administrative Assistant

ramsayhealthcare; Bingley; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Private medical cover

Dental insurance (discounted)

Life assurance (3x base salary)

Employer pension contributions (up to

5% Ramsay matching

Employee Assistance Programme

25 days annual leave + bank holidays

Flexible shift patterns

Cycle to work scheme

Staff restaurant (subsidised)

Job summary

Yorkshire Clinic in Bingley is recruiting an Administrative Assistant to support the Diagnostics Imaging Team, including MRI/CT, Ultrasound and Radiology.

The role requires strong administration and customer service skills, excellent communication, and the ability to manage a busy workload with accuracy in a private hospital setting.

Qualifications

• Proven experience in administration and customer service.
• Excellent written and verbal communication skills.
• Ability to organise and prioritise workload under pressure.
• Strong attention to detail and accuracy.

Responsibilities

• Provide a customer-first approach at reception, answer calls and handle queries and complaints.
• Book appointments, manage clinic lists and enter data using MAXIMS and RIS/PACS.
• Take point-of-sale payments using chip and PIN.
• Use Microsoft Office and Excel to produce letters and reports.
• Liaise with patients, GPs, Radiologists and Consultants in person and by phone.
• Assist Admin Team Leader and Heads of Department with reports/statistics for Hospital Management.
• Support the Diagnostics Imaging team in a fast-paced environment.

Skills

Administration

Customer service

Communication

Attention to detail

Tools

MAXIMS

RIS/PACS

Microsoft Office

Excel

Job description

Administrative Assistant - Diagnostics

Full Time 37.5 Hours

Yorkshire Clinic - Bingley

The role:

We are looking for an enthusiastic and highly motivated customer focused Administration Assistant with a flexible approach to their working day. You will work to support the Diagnostic Imaging Team including MRI/CT, Ultrasound and Radiology. You must be able to 'think on your feet' whilst demonstrating a high standard of attention to detail. This is a fast paced position that is constantly changing so you will have good administration skills and have the ability to organize and prioritise the workload whilst working under pressure. You will have proven experience in administration and customer service, excellent written and verbal communication skills.

The job requires you to be:

• Provide a customer first approach in all activities including manning reception, answering the telephone and dealing with queries and complaints
• Book appointments, manage clinic lists and enter data using MAXIMS and RIS/PACS
• Take point of sale payments using chip and pin
• Use Microsoft Office and excel to produce general letters and reports
• Liaise with patients, GP's, Radiologists and Consultants both face to face and on the telephone
• Assist the Admin Team Leader and relevant Heads of Department in producing any reports/statistics required by the Hospital Management Team

Why join us?

• Health, Wellbeing & Financial Security
  • Private Medical Cover, with the option to add your partner and dependants
  • Discounted Bupa Dental Insurance
  • Life Assurance (Death in Service) x3 your base salary
  • Private Pension, with Ramsay matching up to 5% after a qualifying period
  • Employee Assistance Programme
• Work-Life Balance
  • 25 days annual leave + bank holidays, with the option to buy or sell additional days
  • Flexible shift patterns, where possible
  • Family friendly policies including enhanced parental leave
  • Volunteer leave to support causes that matter to you
• Career Development & Recognition
  • Training and Development via the Ramsay Academy to support your career development
  • Colleague recognition programme to celebrate our people
• Lifestyle & Everyday Perks
  • Access to our benefits platform, offering a wide range of discounts
  • Cycle2Work scheme
  • Subsidised staff restaurant, where possible
  • Free parking on site, where possible

About us:

The Yorkshire Clinic is one of West Yorkshire's leading private hospitals set in three acres of woodland in the grounds of Cottingley Hall near Bingley. The hospital opened in 1982 and has 57 bedrooms including one twin-bedded room all with en suite facilities.. Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England.

We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

"The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check

We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.