DevOps Engineer

Chartered Insurance Institute; Greater London; Hybrid; GBP 64,000 - 74,000; Full time

Job summary

Chartered Insurance Institute is seeking a DevOps Engineer to strengthen digital transformation through cohesive DevOps across Dynamics 365, ERP, SQL, and third‑party integrations. You will ensure automated delivery, secure environments, and standardized practices across the digital estate.

We require 5–10 years in DevOps, a strong Azure skill set, and experience with Dynamics 365/ERP integrations. This hybrid role in London offers a 24‑month fixed-term contract with a salary of £64,000–£74,000

Qualifications

• 5–10 years of DevOps engineering or related delivery in complex multi-system environments.
• Hands-on software development background with C#, .NET, JavaScript/TypeScript and APIs.
• Experience modernising legacy systems, cloud adoption and platform consolidation.
• Extensive Azure and Azure DevOps experience with ALM, CI/CD and governance.
• Practical knowledge of Dynamics 365, ERP/CRM integrations, and data platforms.
• Strong security, compliance and observability capabilities in cloud ecosystems.
• Experience operating within Agile DSDM or Scrum frameworks.

Responsibilities

• Lead automated build and release pipelines for Dynamics 365 Customer Engagement.
• Design and maintain Dynamics 365, ERP, SQL integrations using Azure Integration Services.
• Administer Azure DevOps repositories, pipelines, service connections, and governance.
• Automate cloud provisioning with ARM/Bicep/Terraform and ensure secure configs.
• Implement enterprise monitoring with Azure Monitor, Log Analytics and Application Insights.
• Embed RBAC, policy enforcement and automated compliance checks across the estate.
• Develop reusable components and documentation to raise platform maturity.
• Identify automation opportunities to improve velocity, resilience, and sustainability.

Skills

DevOps engineering

Cloud engineering

CI/CD pipelines

Agile delivery

Security & compliance

Observability

Technical leadership

ALM practices

Tools

Azure DevOps

Azure Functions

Logic Apps

Service Bus

Key Vault

ARM/Bicep/Terraform

Job description

Hybrid, London - City

Full time, 24 Month Fixed Term Contract

Salary: £ 64,000-£74,000

Your Role

As our DevOps Engineer you will help strengthen the CII’s digital transformation capability by shaping cohesive DevOps practices across Dynamics 365, ERP platforms, SQL environments, and key third-party integrations. You’ll support secure, scalable, and automated delivery by ensuring our platforms, pipelines, and cloud infrastructure work together effectively.

You’ll play a central part in maintaining consistent engineering standards, improving how we manage environments and integrations, and enhancing the reliability and performance of our digital estate. The role also contributes to ongoing innovation, identifying opportunities to improve automation, resilience, and long-term sustainability.

Key Responsibilities

• Dynamics 365 DevOps Enablement: Leads the creation and optimisation of automated build and release pipelines for Dynamics 365 Customer Engagement. Oversees solution packaging, configuration migration, automated test orchestration, and environment promotion to ensure controlled and repeatable delivery.
• ERP and Core Platform Integration Engineering: Designs and maintains integrations between Dynamics 365, ERP systems, SQL platforms, and external providers using Azure Integration Services. Ensures resilient data exchange, adherence to security patterns, and alignment to enterprise transformation initiatives.
• Azure DevOps Platform Management: Administers Azure DevOps repositories, branching conventions, CI/CD pipelines, service connections, and work item processes. Supports Agile DSDM workflows and enhances cross-team consistency in delivery processes.
• Azure DevOps Maintenance and Standardisation: Conducts regular clean-up and rationalisation of Azure DevOps projects, pipelines, artefacts, and permissions. Implements naming conventions, reusable pipeline templates, lifecycle management, and governance controls to embed a sustainable and standardised approach.
• Azure Cloud Infrastructure Delivery: Implements and automates cloud resource provisioning using ARM, Bicep, or Terraform. Oversees resource configuration, optimisation, and identity management across CRM, ERP, SQL, and integration environments.
• Operational Excellence: Implements enterprise monitoring and diagnostics using Azure Monitor, Log Analytics, Application Insights, and SQL performance tools. Drives proactive incident prevention, service optimisation, and automated remediation patterns.
• Security and Governance: Applies secure engineering principles across pipelines, integrations, and infrastructure. Embeds approval gates, RBAC models, policy enforcement, and automated compliance checks aligned to organisational standards.
• Engineering Standards and Tooling: Develops reusable code components, automation scripts, engineering guidelines, and documentation supporting platform-wide consistency. Contributes to the maturity of DevOps capabilities across the digital estate.
• Continuous Improvement and Innovation: Evaluates emerging technologies, automation opportunities, and modern DevOps practices. Introduces improvements that enhance delivery velocity, operational resilience, and system sustainability

Key Requirements

• Experience Level: Requires 5–10 years of experience in DevOps engineering, software development, cloud engineering, or integration delivery within complex, multi-system digital environments.
• Technical Engineering Expertise: Demonstrable background in software development using C#, .NET, JavaScript/TypeScript, combined with experience building APIs and CI/CD pipelines within Azure DevOps. Comfortable operating across complex, multi-tier architectures.
• Digital Transformation Delivery: Experience contributing to large-scale digital transformation programmes, including legacy system modernisation, cloud adoption, platform consolidation, and introduction of enterprisewide automation.
• ERP and CRM Platform Expertise: Practical experience across Dynamics 365 Customer Engagement and at least one ERP solution, with strong understanding of ALM processes, environment strategies, integration patterns, and end-to-end delivery models.
• SQL and Data Platform Proficiency: Strong familiarity with SQL development, optimisation, performance tuning, ETL processes, and data integration workflows in enterprise environments.
• Azure Cloud Proficiency: Hands-on experience with Azure Functions, Logic Apps, Service Bus, API Management, Key Vault, Azure SQL, identity and access controls, and Infrastructure-as-Code tooling.
• Integration Design and Delivery: Proven capability designing secure, scalable integrations using REST, SOAP, event-driven architectures, and hybrid connectivity methods.
• Agile Delivery Experience: Experience operating within Agile DSDM or Scrum frameworks, supporting sprint ceremonies, backlog refinement, release planning, and multi-disciplinary collaboration.
• Security and Compliance: Expertise Knowledge of secure coding, DevSecOps, data protection, cloud security baselines, and governance frameworks.
• Monitoring and Diagnostics: Capability Proficient in configuring and interpreting observability tooling across CRM, ERP, SQL, and integration workloads.

Interview Process

We understand that taking time to prepare for and to attend interviews is a big commitment and want the process to be as transparent as possible.

You Can Expect The Following Process From Us

• A short, introductory phone call from our Talent Acquisition Advisor.
• A formal and technical interview with the hiring manager via Teams.

Application Deadline

We will review applications on a rolling basis and the position will close once we have secured a shortlist.

If you have any queries or you would like to see the full JD, please get in touch on [e-mail].

We are an inclusive employer and welcome applications from all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know. We are committed to ensuring all candidates have equal access and opportunity, in line with the Equality Act 2010.

Please note: At the CII, we work with a carefully selected Preferred Supplier List (PSL) for recruitment. We do not accept speculative CVs and kindly request that agency recruiters do not contact our managers directly, to ensure a consistent and properly coordinated recruitment process.

If you are interested in working with us in the future, please contact [e-mail]. We review our PSL at set intervals and are happy to retain details for consideration when opportunities arise.

Agencies who do not follow this process will be excluded from any future opportunities to work with us, including PSL reviews.