Development Support Engineer

RKW Limited; Stoke-on-Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking Development Support Engineers to join their dynamic IT team. This role offers the chance to work onsite in Stoke-on-Trent, supporting both internal and external projects. You will be involved in maintaining on-prem systems and developing next-generation cloud-based solutions. Ideal candidates will have a passion for technology, experience in IT support, and a desire to learn. The company provides excellent training opportunities and a supportive environment, making it a great place to advance your career in IT.

Benefits

25 days' annual leave + bank holidays

Free parking on all sites

Staff discount on all products

Employee Assistance Program

Refer a Friend Scheme

Training and development

Qualifications

• Experience in IT support or Dev Support is essential.
• A keen interest in learning new technologies is required.

Responsibilities

• Provide support to key business stakeholders and resolve issues.
• Monitor automated systems to ensure uninterrupted operation.

Skills

Microsoft packages

Java

.NET

Microsoft Dynamics D365 F&O

Web or REST API development

Power BI

Analysis Services

Excellent communication skills

Excellent computer skills

Job description

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Recruitment Manager - supporting Hiring Managers across Head Office functions with Talent Acquisition and Recruitment Processes and working closely…

The IT team at RKW Ltd is looking to add 2 Development Support Engineers. We offer a great programme of internal training on a varied tech stack, as well as the opportunity to support internal and external stakeholder projects.

We’re looking for someone with some experience of working in an IT team, either in Dev Support or general IT / Systems support, with a focus on Microsoft packages and platforms.

You will be based onsite at our Stoke on Trent office, Monday to Friday, working an 8.30am - 5pm day.

You will be keen to learn new tech, to help support our team of Engineers in the maintenance and development of our On-Prem systems, as well as working on the next generation cloud-based enterprise systems.

Responsibilities and Duties :

• Providing Support to our key Business stakeholders, resolving their problems either through corrective action or provision of suitable information or escalating their issues.
• Taking a hand in the monitoring of the company’s automated systems as required to ensure that these are kept running at all times.
• Working alongside senior Devs, learn and help develop our next generation of systems
• Working with our key suppliers and vendors, ensuring that RKW is seen as the preferred business partner through our EDI systems
• Taking part in rota based on-call support after training and check service operating in the evenings and weekends (includes answering and logging calls, escalating where unable to solve and monitoring automated systems to ensure uninterrupted operation during the out of hour’s period).
• Take on some other IT related duties as required.

Skills and Desirables :

• Excellent computer skills, you must love all things I.T.
• Excellent communication skills, both written and verbal.
• Flexible and yet organised and structured approach to all aspects of work.
• Java or dot. Net
• Microsoft Dynamics D365 F&O
• Web or REST API dev
• Power BI, Analysis Services

Company Benefits :

• 25 days' annual leave + bank holidays
• Free parking on all sites
• Staff discount on all our products
• Employee Assistant Program
• Refer a Friend Scheme
• Training and development

Come and join us to celebrate over 35 years of business –

If you feel you have the right background and experience to carry out this busy role, we look forward to hearing from you, please apply [e-mail]

*Notice to agencies. R K Wholesale Limited (the Company) will not accept unsolicited resumes from agencies, search firms, or independent agents for this available role. Resumes submitted without specific vacancy authorisation and valid signed agreement in place will become the sole property of the Company. Therefore, no fee will be payable should a candidate be hired as a result of an unsolicited agency, search firm or independent agent's referral. *

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Wholesale

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