Development & Support Analyst

Objectway; Greater London; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Permanent employment

International work environment

Job summary

Objectway in London or Birmingham is seeking a Development & Support Analyst to join a fast-paced financial technology team working on the eXimius Back Office Wealth Management application. You will be involved in development, testing and support across the Agile lifecycle, collaborating with clients on specifications and participating in Scrum ceremonies.

Strong communication and problem-solving are essential for success in this role.

Qualifications

• Up to 5 years’ experience programming in any software technology
• Quick learner receptive to new technologies and practices
• Team player, flexible, accurate, hands‑on mentality
• Innovative, team‑oriented problem solver
• Excellent interpersonal and communication (verbal and written) skills
• Process‑oriented skills for troubleshooting, problem solving, and problem resolution
• Thorough and dependable – detail oriented
• Career‑minded and dedicated
• Understanding of HTML, JavaScript, SQL

Responsibilities

• Review and analysis of client specifications
• Estimation and production of development proposals
• Building new software in line with client specifications
• Performing solution testing to ensure system integrity
• Servicing defect management activities
• Working within a Scrum team
• Defect management activities in customer production environments
• Responding to support tickets logged by the customer and progressing these through to resolution
• Debugging software and applying data or product fixes where appropriate
• Assistance and advice to customer on correct usage of the system to meet customer business needs
• Attend regular meetings with the customer to prioritize and track open defects
• Produce defect tracking and service level reports for the customer
• Development work for minor product enhancements
• System administration activities
• Assisting the customer with refresh of test environments
• Undertake application software deployment to production and test environments
• Upgrade/implementation activities
• Ratification and implementation of new software versions
• Support of customer user acceptance testing

Skills

Programming experience

Team player

Communication skills

Problem solving

Detail oriented

Quick learner

Tools

JasperSoft Reporting

Python

Automated testing

Cloud deployment

Containerisation

DevOps

Job description

To strengthen our team in Birmingham or London we are currently looking for a:

Development & Support Analyst

To be involved primarily in the development, support and testing of the eXimius Back Office Wealth Management application.

Working in a fast‑paced development environment, the candidate will be involved in all aspects of the Agile development lifecycle from estimation through to build, test and support of the product.

The role is ideally suited to someone with a background, or an interest in the financial sector.

The successful candidate will be serving some of the biggest name clients in the financial sector, therefore commitment and attention to detail is essential. There will be opportunities for client site visits and client engagement, hence excellent communication skills are necessary. They will have good problem‑solving skills and will work in a team environment, on a wide variety of business and technical issues. If you have these qualities, we would like to meet you.

Your role includes

• Review and analysis of client specifications
• Estimation and production of development proposals
• Building new software in line with client specifications
• Performing solution testing to ensure system integrity
• Servicing defect management activities
• Working within a Scrum team
• Defect management activities in customer production environments
• Responding to support tickets logged by the customer and progressing these through to resolution.
• Debugging software and applying data or product fixes where appropriate
• Assistance and advice to customer on correct usage of the system to meet customer business needs
• Attend regular meetings with the customer to prioritize and track open defects.
• Produce defect tracking and service level reports for the customer
• Development work for minor product enhancements
• System administration activities
• Assisting the customer with refresh of test environments.
• Undertake application software deployment to production and test environments.
• Upgrade/implementation activities
• Ratification and implementation of new software versions.
• Support of customer user acceptance testing.

Requirements

• Up to 5 years’ experience programming in any software technology
• Quick learner receptive to new technologies and practices
• Team player, flexible, accurate, hands‑on mentality
• Innovative, team‑oriented problem solver
• Excellent interpersonal and communication (verbal and written) skills
• Process‑oriented skills for troubleshooting, problem solving, and problem resolution
• Thorough and dependable – detail oriented
• Strong commitment to providing quality service
• Career‑minded and dedicated
• Previous experience with any of the following would be an advantage:
  • JasperSoft Reporting, report template design, data modelling
  • Software development using Python
  • Automated software testing
  • Cloud deployment/Containerisation
  • Working within a DevOps model
• An understanding and good working knowledge of the following core elements: HTML, Javascript, SQL

What we offer

• Permanent employment
• A challenging and progressive position within an international work environment

Equality Policy

We are an equal opportunities employer and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.