Development Operations Officer

Black Lives in Musi; London; On-site; GBP 33,000 - 37,000; Full time

Job summary

A prestigious music conservatoire is seeking a Development Operations Officer to coordinate donor stewardship and manage the RCM Friends programme. The role involves crafting accessible stories about students and staff, delivering projects with attention to detail, and increasing visitor giving. This permanent position starts from June 2025 and encourages applications from diverse backgrounds.

Qualifications

• Experience delivering complex donor stewardship.
• Experience in running a membership scheme.
• Ability to balance a range of projects efficiently.

Responsibilities

• Coordinate stewardship activities for donors at all levels.
• Develop and deliver the RCM Friends programme.
• Encourage visitor and additional giving.

Skills

Storytelling

Donor stewardship

Project management

Attention to detail

Job description

Interview date: Wednesday 25 or Thursday 26 June 2025

Salary: Grade 6, £33,350 – £36,862 per annum. Appointments will normally be made to the first point of the grade.

Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2025 QS World University Rankings, in which we were ranked as the global No. 1 institution for both Music and Performing Arts. The College has held this world-leading place in Performing Arts for four successive years, while Music is a new subject introduced to the rankings in 2024.

The RCM Development & Alumni Engagement team raises significant support from individuals, companies, charitable trusts and foundations annually, ranging from £52 Friends memberships to seven figure gifts. The Development Operations Officer co-ordinates stewardship activities for donors at all levels, including regular communication pieces, and develops and delivers the RCM Friends programme, encouraging visitor and additional giving when appropriate. We are looking for candidates who:

• Enjoy crafting succinct, accessible stories about our students and staff, including cutting edge research
• Have experience delivering complex donor stewardship, running a membership scheme or increasing visitor giving
• Can balance a diverse range of projects efficiently with excellent attention to detail

This post is offered on a permanent basis and is available from June 2025.

For full details of this position please read the Applicant Information Pack, available to download from the RCM website: www.rcm.ac.uk/jobs

To apply, please complete our 1) Application form and 2) Equal Opportunities form (available to download from the RCM website) and submit in Word or PDF format by email to [e-mail]

CVs without an application form will not be accepted. Please ensure that you include the Job Reference Number when submitting your application.

The RCM is committed to nurturing diverse and inclusive environments for all staff and students to work and learn. We positively encourage applications from suitably qualified and eligible candidates from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.