Development Coordinator

The Open University; Milton Keynes; On-site; GBP 30,000 - 45,000; Full time

Job summary

The Open University is seeking a dedicated professional to support the People Services Organisation Development and Effectiveness Team. You will coordinate OD&E initiatives and ensure effective delivery of development projects, contributing to the learning environment of the University. Strong communication and project management skills are essential for engaging with various stakeholders and supporting organisational objectives.

Qualifications

• Experience managing online platforms in diverse organisational settings.
• Ability to design and facilitate development solutions.

Responsibilities

• Coordinate and deliver OD&E projects across the OU.
• Support design and creation of learning materials and project plans.
• Ensure compliance with policies and manage project finances.

Skills

Effective communication

Team working

Customer service mindset

Planning and organisation

Collaboration

Problem resolution

Adaptability to new technologies

Job description

About the role

As part of the People Services Organisation Development and Effectiveness (OD&E) Team, the postholder will play a critical role in supporting and coordinating OD&E strategies and initiatives to support organisational development and learning within the OU.

Working in partnership with colleagues, you will help coordinate our OD&E programmes, projects and initiatives across the OU.

Whilst this role will formally report directly to either the HoD or HoCE you will be expected to provide support across OD&E as needed, working closely with a team of OD&E Partners, People Business Partners, and key stakeholders across the University.

Key responsibilities

• Support OD&E function in coordinating and delivering OD&E projects, programmes and initiatives across the OU
• Support the design and creation of development and learning materials, project plans, documents and slides
• Build and maintain a range of OD&E documents and online resources including those on the Learning Management System
• Provide excellent customer service to all internal and external customers
• Coordinate project tasks to specific timelines ensuring effective delivery of project objectives
• Support OD&E in ensuring compliance with agreed policies and procedures
• Support the management of the finances related to OD&E projects, ensuring that projects stay compliant and on budget
• Proactively identify potential issues and actively seeking solutions and escalating as appropriate

Essential Skills:

• Effective communication and team working skills. Able to communicate effectively across a variety of projects and work streams to support positive OD&E outcomes
• Experience of managing online platforms in diverse organisational settings
• Excellent planning and organisation skills, able to work with multiple and priorities and respond to emerging needs
• Outcome focused with a strong customer service mindset
• Is personally able to design and facilitate learning and development solutions
• Has a customer service mindset with an appropriate level of flexibility
• Excellent collaborative and team working skills that results in effective delivery
• Excellent communication skills, able to engage effectively with a range of different stakeholders
• Has proven problem resolution, communication, and interpersonal skills
• Ability to manage multiple tasks, priorities, and deadlines successfully and efficiently
• Can easily adapt to and use new technologies
• Demonstrates and role models our organisational values