Detox Support Worker (Recovery) The Providence Projects

UK Addiction Treatment Centres; England; Sur place; GBP 14 000 - 21 000; Plein temps

Avantages offerts par ce poste

Annual Leave

Birthday Leave

Blue Light Card

Wellbeing Programme

Training & Development

Company Pension

Rewarding Work

Résumé du poste

Providence Projects in Bournemouth is seeking a compassionate Detox Support Worker to join a private addiction treatment centre. You will provide person-centred detox support, monitor welfare, assist with medication handovers, and play a key role in admissions, transfers and discharges within a supportive team.

The role requires empathy, strong communication, and adherence to safeguarding and confidentiality. Shifts include day and on-call duties at a busy treatment centre in Bournemouth.

Qualifications

• Experience supporting vulnerable adults in healthcare, social care or similar.
• Ability to maintain confidentiality and professional boundaries.
• Calm, compassionate and non-judgemental attitude.
• Strong communication and accurate record-keeping skills.

Responsabilités

• Provide compassionate, person-centred detox support ensuring safety, dignity and comfort.
• Perform welfare checks and observations per care plans and escalate concerns.
• Assist with medication handovers and MAR chart administration where trained.
• Serve as primary on-call contact during shifts and respond to client concerns.
• Support admissions, transfers and discharges with a welcoming, reassuring approach.
• Maintain accurate, timely client records and handovers.
• Identify safeguarding concerns and help maintain a safe residential environment.
• Collaborate with clinical and therapeutic teams to ensure consistent care.
• Help keep the facility clean, welcoming and well-prepared for clients.

Connaissances

Experience with vulnerable adults

Compassionate approach

Strong communication

Confidentiality

Record keeping

Description du poste

• Detox Support Worker – Providence Projects
• Location: Bournemouth
• Hourly Rate: £12.71 per hour
• Contract: Permanent
• Shifts: - Days: 13:00 - 22:00 / 17:00 - 22:00

At Providence Projects, we don’t just treat addiction, we help people rebuild their lives with purpose and hope. We're a leading private addiction treatment centre based in the heart of Bournemouth, supporting individuals on their journey to lasting recovery.

We’re currently looking for a compassionate and dependable Detox Support Workers to join our dedicated team. If you’re someone who brings calmness and reassurance, this role offers a unique opportunity to make a meaningful impact while providing care and support to our clients.

Our Values

At UKAT, our work is guided by four core values that underpin everything we do:

• Understanding – We listen without judgement and recognise every individual’s unique journey
• Kindness – We lead with compassion, empathy, and respect
• Accountability – We take responsibility for our actions, decisions, and standards of care
• Teamwork – We work collaboratively to achieve the best outcomes for our clients

What You’ll Be Doing:

• Client Support and Wellbeing: Provide compassionate, person-centred support to individuals undergoing detoxification, ensuring their safety, dignity and comfort.
• Welfare Monitoring: Complete regular welfare checks and observations in line with individual care plans, recognising and escalating any concerns promptly.
• Medication Support: Assist with medication handovers, stock checks and medication administration in accordance with MAR charts, where appropriately trained and authorised.
• On-Call Responsibilities: Act as the primary on-call contact during your shift, responding to client concerns, conducting welfare checks and attending community houses when required.
• Admissions and Discharges: Support clients during admissions, transfers and discharges, helping them feel welcomed, reassured and supported.
• Record Keeping: Maintain accurate, timely and confidential client records, including welfare observations, risk management information and shift handovers.
• Safeguarding and Safety: Identify and report safeguarding concerns, follow established procedures and contribute to a safe residential environment.
• Team Collaboration: Work alongside colleagues and the wider clinical and therapeutic teams to provide consistent, high-quality care.
• Maintaining the Environment: Help ensure the facility remains clean, welcoming, safe and appropriately prepared for clients.

What We’re Looking For:

We are looking for someone who genuinely cares about supporting others and understands the importance of compassion, patience and professional boundaries.

Essential Requirements:

• Previous experience supporting vulnerable adults within healthcare, social care, support work or a similar people-focused environment.
• A good understanding of safeguarding, confidentiality and professional boundaries.
• Confidence working independently and responding appropriately to challenging situations.
• Strong communication skills and the ability to maintain accurate written and digital records.
• A calm, compassionate and non-judgemental approach.
• Good organisational skills, reliability and the ability to prioritise tasks.
• Flexibility to work the required shifts, including weekends and bank holidays.

Desirable Experience:

• Previous experience in addiction recovery, detoxification, mental health or residential rehabilitation.
• Experience supporting medication administration.
• Knowledge of risk assessments, care plans and welfare monitoring.
• First Aid or relevant health and safety training.

Experience within addiction services would be advantageous, but we also welcome applications from individuals with transferable experience who are passionate about helping others.

What We Offer:

At UKAT, we recognise the importance of supporting our employees as well as our clients.

• Annual Leave: 28 days for full-time employees, increasing to 33 days after five years' service.
• Birthday Leave: An additional paid day off to celebrate your birthday.
• Blue Light Card: Access to discounts across a wide range of retailers and services.
• Bupa Wellness Programme: Wellbeing support and benefits.
• Learning and Development: Role-specific training, Personal Development Plans and opportunities for career progression.
• Company Pension: Access to our pension scheme.
• Rewarding Work: The opportunity to make a genuine difference in the lives of individuals working towards recovery.

The Recruitment Process:

• You will have an initial phone conversation with the talent acquisition specialist, which will be an informal chat and opportunity to ask questions about the position
• If you are successful in your initial phone conversation, you will be required to undertake an interview on-site or via video conference. (please note that if you have a video/in-person interview, you will be required to visit the centre at a later date for our 2nd stage interview)
• Our shortlisted candidates will be notified if they are successful within 5 working days post interview.

We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all.

UKAT is committed to safeguarding and promoting the welfare of vulnerable adults. Appointment is subject to a satisfactory Enhanced DBS check and completion of all required pre-employment checks.

We are an equal opportunities employer and welcome applications from candidates from all backgrounds.