Waking Night Support Worker - Sanctuary Lodge

UK Addiction Treatment Centres; Braintree; On-site; GBP 29,000 - 32,000; Full time

Job summary

UK Addiction Treatment Centres’ Sanctuary Lodge in Halstead, Essex, is seeking a compassionate Waking Night Support Worker on a 43.75-hour week with nights on rotation. The role offers an hourly rate of £12.71 and a shift pattern that includes weekends on rotation.

You will help ensure the safety and well-being of clients, respond calmly to incidents, provide emotional support, and maintain a secure, safeguarding-compliant environment while carrying out light admin tasks and routine checks.

Qualifications

• Previous experience in a support or care setting (desirable but not essential).
• A kind, empathetic and patient nature.
• Strong communication skills and the ability to remain calm under pressure.
• A genuine interest in addiction recovery and helping others.

Responsibilities

• Ensuring the safety and well-being of clients
• Responding to any incidents or emergencies with confidence and care
• Providing emotional support to clients who may be restless or anxious
• Carrying out routine checks and light administrative tasks
• Maintaining a secure and calm environment in line with safeguarding policies

Skills

Empathy

Calm under pressure

Strong communication skills

Reliability

Job description

• Waking Support Worker – Sanctuary Lodge
• Location: Halstead, Essex
• Hourly Rate: £12.71 per hour
• Contract: 43.75 Hours Per week: 19:30 - 08:00 / 1 week: 3 nights 2nd week: 4 nights on rotation

At Sanctuary Lodge, we don’t just treat addiction, we help people rebuild their lives with purpose and hope. We're a leading private addiction treatment centre based in the heart of North Essex, supporting individuals on their journey to lasting recovery.

We’re currently looking for a compassionate and dependable Waking Night Support Worker to join our dedicated team. If you’re someone who brings calmness and reassurance, this role offers a unique opportunity to make a meaningful impact while providing care and support to our clients.

Our Values

At UKAT, our work is guided by four core values that underpin everything we do:

• Understanding – We listen without judgement and recognise every individual’s unique journey
• Kindness – We lead with compassion, empathy, and respect
• Accountability – We take responsibility for our actions, decisions, and standards of care
• Teamwork – We work collaboratively to achieve the best outcomes for our clients

What You’ll Be Doing:

• Ensuring the safety and well-being of clients
• Responding to any incidents or emergencies with confidence and care
• Providing emotional support to clients who may be restless or anxious
• Carrying out routine checks and light administrative tasks
• Maintaining a secure and calm environment in line with safeguarding policies

What We’re Looking For:

• Previous experience in a support or care setting (desirable but not essential)
• A kind, empathetic, and patient nature
• Strong communication skills and the ability to remain calm under pressure
• A genuine interest in addiction recovery and helping others

What We Offer:

• A supportive and passionate team environment
• Opportunities for training and career development
• Access to staff wellbeing support and professional guidance
• The chance to be part of a service that truly changes lives

If you have a caring heart and a desire to make a difference, we’d love to hear from you.

The Recruitment Process:

• You will have an initial phone conversation with the talent acquisition specialist, which will be an informal chat and opportunity to ask questions about the position
• If you are successful in your initial phone conversation, you will be required to undertake an interview on-site or via video conference. (please note that if you have a video/in-person interview, you will be required to visit the centre at a later date for our 2nd stage interview)
• Our shortlisted candidates will be notified if they are successful within 5 working days post interview.

We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all.