Detention Officer - HIOWC 539

Hampshire & Isle Of Wight Constabulary; Newport; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Contributory pension

Childcare vouchers

Cycle to Work

Gym facilities

Job summary

Hampshire Police invites applications for Detention Officers to support custody operations across Southampton, Portsmouth, Basingstoke or Isle of Wight. The role focuses on safeguarding detainees while maintaining high safety standards and efficient processes.

The position is based on a 37-hour week with shift work, including weekends and nights, and involves training and progression through the Criminal Justice System.

Qualifications

• Educated to QCF Level 3 A-levels (or equivalent).
• Ability to complete booking in process and dispose procedures for detainees.
• Provide care to detainees while maintaining safety and security.

Responsibilities

• Custody suite management and processing detainees.
• Take fingerprints, photographs and DNA as required.
• Monitor detainee condition and assist investigations.
• Ensure safety and security of staff and detainees.
• Support Custody Officer and assist with disposal procedures.

Skills

Problem solving

Compassion

Resilience

Respect

Courage

Teamwork

Education

QCF Level 3 A-Levels

Job description

Basingstoke, Newport, IOW, Portsmouth, Southampton

We are pleased to be offering awareness sessions for Detention Officers who are interested in applying for future opportunities within the organisation

These sessions are designed to provide guidance and support throughout the recruitment process, including advice on completing application forms and answering Competency and Values Framework (CVF) questions effectively.

The sessions will also give you the opportunity to better understand what recruiters and hiring managers are looking for, helping you present your skills, experience, and achievements with confidence.

Whether you are considering your first application or looking to strengthen your approach, we encourage you to attend and make the most of this valuable support.

There will be 2 Awareness Sessions:

Wednesday 11th November 2026 @ 18:00

Friday 13th November 2026 @ 18:00

Job Title: Detention Officer

Location: Southampton, Portsmouth, Basingstoke & IOW

Salary: Scale 5, £30,333.00 per annum - £32,613.00, plus 20% Shift allowance & Weekend enhancements (approximately £700 per month in addition to salary).

Contract: Permanent

Hours: 37 per week – Shift working, including weekends, early mornings, late night, & Night shifts.

Closing Date: Sunday 15th November 2026 at 23:59hours .

Expected Start date of this role will be April 2027 or October 2027

Initial training will be held at Support Headquarters Netley

Policing is a career like no other. Our police officers, police staff and volunteers show courage, teamwork and compassion on a daily basis to make a real difference to people’s lives in the communities they serve.

We look for all kinds of skills, because we know it takes all kinds of people to protect the public. Problem solving, compassion, resilience, respect, courage and teamwork. These are the qualities we are looking for, and if you think you might have the skills to serve why not apply?

About the role

As a Detention Officer you will be based in either Southampton, Portsmouth, Basingstoke or Isle of Wight where colleagues from many different roles are located. The custody suite, where you’ll spend the majority of your time, is at the heart of the police station.

Detention Officers are using their skills to play an increasingly important part in the way custody suites are run. You'll not only help in the smooth running of the station, but also provide support to detainees who are facing one of the most difficult times of their lives. The role is definitely challenging, but can also be incredibly rewarding and varied.

You don't need to have done this type of role before, life skills are important. You'll need to be alert at all times, thinking on your feet and making informed decisions. A key task is assisting the Custody Officer in providing an excellent level of care to some of the most vulnerable individuals in Hampshire and the Isle of Wight. You'll complete all aspects of the booking in process and when required facilitate disposal procedures for detainees. Take their fingerprints, photographs and DNA, record their possessions and make sure they're safe and secure. During their time in custody, you'll regularly monitor a detainee’s condition and behaviour, where necessary assist with investigative procedures and preservation of evidence whilst maintaining the safety and security of all personnel within the custody suite. There will be phone calls to answer, solicitors and other agencies to deal with and a whole host of other tasks to do,as well as supporting your colleagues and the custody sergeant.

Successful candidates will undertake a five and half week training course, which is assessed throughout. You will receive training on all aspects of your role and where it sits within the Criminal Justice System; on relevant legislation, bespoke police systems and your designated powers; on personal safety training techniques and emergency life support skills. Some people join the constabulary to be a career Detention Officer and others join as it opens up opportunities to develop skills and experience needed to serve in other roles such as a police officer.

For more information on this role please have a look at the full role profile attached for Detention Officer.

For information about the role and recruitment process (including application and interview tips) please see attached document.

Salary and Other Benefits

In addition to a highly rewarding career and a competitive base salary of £30,333 - £32,613 p er annum. Once you’ve completed a training period you’ll receive an additional 20% shift allowance and weekend enhancement making your potential earnings far higher.

An attractive contributory pension scheme

Childcare Voucher and Cycle to Work schemes.

Access to Hampshire Police Leisure and Sport (providing a range of family and sporting activities)

Gym facilities at a number of our buildings.

You also have the opportunity to be part of a large organisation with all the potential opportunity for development and progression that can bring. Many police officers start off life in other police roles, which can provide vital experience that gives them the edge over other candidates.

Hours of Work

Detention Officers work to a shift pattern, which applies across all of our 24/7 operational custody suites. This consists of working 2 day shifts, 2 late shifts and 2 night shifts followed by 4 rest days. You will be part of a team which serves the public all day, every day including weekend work.

This role is subject to satisfactory vetting clearance and related fitness test. You will need to be Educated to QCF Level 3 A-levels (or equivalent) OR work experience deemed to have brought the post-holder to a comparable level.

In evaluating applications we assess against the following Competencies and Personal Qualities. Reading the below links will assist you in your application.

Applicants will complete an application form, an interview day and must pass a Job Related Fitness Test (Job Related Fitness Test to be completed annually upon commencement of role).

Applicants must have a full driving licence (which we require evidence of during the process) there will be a requirement on occasions to work at other locations other than the one you are posted in, which could include Portsmouth, Southampton, Basingstoke and IOW so access to reliable transport will be required.

Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.