Detention Custody Officer

Mitie; Oxford; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Mitie discounts

Free uniform

Parking

Job summary

Mitie Group is recruiting Detention Custody Officers for Campsfield Immigration Removal Centre in Oxford. You will work in a fast-paced environment to ensure safety, security and respectful treatment of detainees while supporting custody operations.

The role involves a 40-hour week with a rolling shift pattern, including nights, and overtime opportunities. Training and development are provided, along with Mitie discounts, a free uniform and parking to help you perform your duties effectively.

Qualifications

• Must demonstrate emotional intelligence, patience and professionalism.
• Strong communication skills and ability to work in a diverse team.
• Ability to handle challenging situations and support vulnerable individuals.

Responsibilities

• Provide a safe, secure and respectful environment for detainees.
• Encourage participation in recreational activities and personal development.
• Complete audits, administration, checks and searches accurately and efficiently.
• Identify and respond to concerns related to physical or mental wellbeing.

Skills

Emotional intelligence

Resilience

Communication skills

Teamwork

Patience

Job description

Salary: £31,500 + free Mitie shares, with potential to earn more via overtime.
40hrs Per week (Rolling shift pattern with a mixture of short and long days, including a set of night shifts)
Location: Langford Lane, OX5 1RE

Are you passionate about making a difference to people's lives? At Campsfield Immigration Removal Centre, Mitie provides custody services, welfare support, regime activities and opportunities that help people feel safe, respected and supported. We're looking for professional, caring and resilient people to join our team as Detention Custody Officers (DCOs).

Job Overview

This is a rewarding and fast-paced environment where no two days are the same. As a DCO, you'll play a vital role in supporting individuals while helping to maintain a safe, secure and respectful environment for all.

Main Duties

• Provide safe, secure and respectful environment, treating everyone with humanity and professionalism.
• Encourage induvials to participate in recreational activities and opportunities for personal and cultural development.
• Complete audits, administration, checks and searches, accurately and with integrity recording information efficiently on our systems.
• Identify and respond appropriately to concerns relating to physical or mental wellbeing.

What We Are Looking For Being a Detention Custody Officer requires emotional intelligence, patience, resilience and professionalism. You'll have strong communication skills and enjoy working as part of a diverse team. There will be times when you need to manage challenging situations, resolve conflict or support vulnerable individuals.

We'll invest in your development and progression, providing training, qualifications and opportunities to progress your career. You'll have access to Mitie discounts and benefits, free uniform and parking.

At Mitie, we are one team, built on trust, and committed to going the extra mile every time.

If you share Mitie's values of teamwork, integrity, inclusion and delivering excellent service, we'd love to hear from you.

Specific Requirements

Please note that all offers of employment are subject to security clearance and enhanced background checks:

• You must be a British Citizen, EU citizen with settled status, or have an ILR (Indefinite Leave to Remain).
• Bankruptcy history, CCJs, social media activity and criminal convictions will be checked.
• You must have lived in the UK for the past three years with no significant footprint outside of the UK other than for normal holidays.
• You will also be required to pass a basic Maths and English test, and a mobility test.

Due to the safety-critical nature of this role, we require that employees are not under the influence of any substance—including prescribed medication—that may impair their ability to perform their duties safely. This includes any THC-based prescriptions due to the lack of reliable evidence on safe levels of THC in the system.

If you are currently prescribed medication that may affect your ability to carry out safety-critical tasks, we encourage you to discuss this with us as part of the recruitment process. We are committed to making reasonable adjustments where appropriate and in line with our obligations under the Equality Act 2010.

To ensure the highest standards of safety and compliance, we operate a random drug and alcohol testing programme. By applying, you acknowledge that participation in this testing is a condition of employment.

Join Us and Make a Difference