Detention Custody Officer

Mitie Group plc.; Cherwell District; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Free Mitie shares

Mitie discounts

Free uniform and parking

Job summary

Mitie Group plc. is recruiting for a Detention Custody Officer at Campsfield Immigration Removal Centre. You will help maintain a safe, secure and respectful environment while supporting individuals with care and professionalism.

The role requires emotional intelligence, resilience and strong communication. It includes shift patterns, overtime potential and access to employee benefits.

Qualifications

• Must be a British Citizen, EU citizen with settled status, or have ILR.
• Security clearance and enhanced background checks will apply.
• UK residence in the last 3 years with limited footprint outside the UK.
• Pass basic Maths and English tests and a mobility test.

Responsibilities

• Provide a safe, secure and respectful environment for all individuals.
• Encourage participation in recreational activities and personal development.
• Complete audits, admin tasks, checks and searches with accuracy and integrity.
• Identify and respond to concerns related to physical or mental wellbeing.

Skills

Emotional intelligence

Patience

Resilience

Professionalism

Communication skills

Conflict management

Job description

Are you passionate about making a difference to people's lives? At Campsfield Immigration Removal Centre, Mitie provides custody services, welfare support, regime activities and opportunities that help people feel safe, respected and supported. We're looking for professional, caring and resilient people to join our team as Detention Custody Officers (DCOs).

Job Overview This is a rewarding and fast-paced environment where no two days are the same. As a DCO, you'll play a vital role in supporting individuals while helping to maintain a safe, secure and respectful environment for all.

Main Duties

• Provide safe, secure and respectful environment, treating everyone with humanity and professionalism.
• Encourage induvials to participate in recreational activities and opportunities for personal and cultural development.
• Complete audits, administration, checks and searches, accurately and with integrity recording information efficiently on our systems.
• Identify and respond appropriately to concerns relating to physical or mental wellbeing.

What We Are Looking For

Being a Detention Custody Officer requires emotional intelligence, patience, resilience and professionalism. You'll have strong communication skills and enjoy working as part of a diverse team. There will be times when you need to manage challenging situations, resolve conflict or support vulnerable individuals.

You must be a British Citizen, EU citizen with settled status, or have an ILR (Indefinite Leave to Remain).

• Bankruptcy history, CCJs, social media activity and criminal convictions will be checked.
• You must have lived in the UK for the past three years with no significant footprint outside of the UK other than for normal holidays.
• You will also be required to pass a basic Maths and English test, and a mobility test.

Due to the safety-critical nature of this role, we require that employees are not under the influence of any substance-including prescribed medication-that may impair their ability to perform their duties safely. This includes any THC-based prescriptions due to the lack of reliable evidence on safe levels of THC in the system.

If you are currently prescribed medication that may affect your ability to carry out safety-critical tasks, we encourage you to discuss this with us as part of the recruitment process. We are committed to making reasonable adjustments where appropriate and in line with our obligations under the Equality Act 2010.

Salary: £31,500 + free Mitie shares, with potential to earn more via overtime.

40hrs Per week (Rolling shift pattern with a mixture of short and long days, including a set of night shifts)

Location: Langford Lane, OX5 1RE

We'll invest in your development and progression, providing training, qualifications and opportunities to progress your career. You'll have access to Mitie discounts and benefits, free uniform and parking.

At Mitie, we are one team, built on trust, and committed to going the extra mile every time.

If you share Mitie's values of teamwork, integrity, inclusion and delivering excellent service, we'd love to hear from you.

Specific Requirements

Please note that all offers of employment are subject to security clearance and enhanced background checks