Detention Custody Manager - Lead with Care & Compliance

Mitie Cleaning & Hygiene Services; Oxford; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Life insurance

Virtual GP 24/7

MiDeals discounts

Mitie shares

Choices lifestyle benefits

Cycle to work

Enhanced pension

Holiday extras

Job summary

Mitie Cleaning & Hygiene Services is seeking a Detention Custody Manager to lead a team at Campsfield IRC. You will balance security with care, focusing on residents’ welfare and engagement in a fast-paced environment.

The role requires strong emotional intelligence and proven people management. A minimum of one year in immigration operations is preferred. Training begins after clearance, with ongoing professional development.

Qualifications

• Strong leadership and people management experience.
• High emotional intelligence with resilience in challenging environments.
• Experience in immigration operations is preferred.

Responsibilities

• Lead custody officers to deliver high standards of care and professionalism.
• Ensure dignified treatment and welfare within a safe environment.
• Oversee daily routines, staff deployment, and emergency procedures.

Skills

Team leadership

Emotional intelligence

Resilience

Immigration operations

Job description

Mitie Cleaning & Hygiene Services is seeking a Detention Custody Manager to lead a team at Campsfield IRC. You will balance security with care, focusing on residents’ welfare and engagement in a fast-paced environment.

The role requires strong emotional intelligence and proven people management. A minimum of one year in immigration operations is preferred. Training begins after clearance, with ongoing professional development.