Detention Custody Manager — Care & Welfare Leader

Mitie Group; Kidlington; In loco; GBP 34.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Life insurance

Continued personal development

Free Mitie shares

Virtual GP 24/7 for you and your家族

MiDeals discount schemes

Descrizione del lavoro

Mitie Group plc. is seeking a Detention Custody Manager at Campsfield IRC to lead a team of custody officers, ensuring safety, dignity and welfare for residents. The role blends security with compassionate care in a fast-paced environment, with a focus on engagement and continuous improvement.

The post requires strong emotional intelligence, resilience and proven leadership. Candidates should have at least one year of immigration operations experience and be eligible to work in the UK, with

Competenze

• Proven experience leading teams in high-pressure environments.
• Ability to balance security with care and welfare.
• Experience managing risk, incidents and reporting.
• Strong people-management and motivational skills.

Mansioni

• Lead custody officers to deliver high care and professionalism.
• Ensure residents are treated with dignity and welfare in a safe environment.
• Oversee daily routines, staff deployment, and compliance with procedures.
• Manage risk, resolve conflicts, and respond to incidents per policy.
• Monitor welfare and escalate health and wellbeing concerns.
• Drive teamwork, continuous improvement and accountability across the unit.

Conoscenze

Leadership

Team management

Staff development

Emotional intelligence

Descrizione del lavoro

Mitie Group plc. is seeking a Detention Custody Manager at Campsfield IRC to lead a team of custody officers, ensuring safety, dignity and welfare for residents. The role blends security with compassionate care in a fast-paced environment, with a focus on engagement and continuous improvement.

The post requires strong emotional intelligence, resilience and proven leadership. Candidates should have at least one year of immigration operations experience and be eligible to work in the UK, with