Destination Travel Advisor

Travel by Tilly; London; Remote; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Destination Travel Advisor, where your passion for travel will help create seamless experiences for clients. In this exciting role, you will be the primary point of contact for clients, ensuring their travel needs are met with exceptional service. Your organizational skills and ability to manage multiple tasks will be key as you coordinate with various travel vendors and monitor client travel plans. Enjoy flexible remote work opportunities, exclusive travel discounts, and competitive compensation with performance-based incentives. If you’re ready to turn travel dreams into reality, we want to hear from you!

Benefits

Flexible remote work opportunities

Access to exclusive travel discounts

Training and professional development

Performance-based incentives

Qualifications

• Strong organizational skills and exceptional communication abilities are essential.
• Prior experience in travel coordination or customer service is preferred.

Responsibilities

• Serve as the primary point of contact for clients and address travel-related inquiries.
• Collaborate with travel advisors to create personalized itineraries.

Skills

Organizational Skills

Communication Skills

Interpersonal Skills

Multitasking

Customer Service

Education

Experience in Travel Coordination

Experience in Customer Service or Hospitality

Tools

Travel Booking Systems

Job description

We are seeking a dedicated and enthusiastic Destination Travel Advisor with a passion for travel to join our team! In this role, you will play a key part in ensuring clients have seamless and enjoyable travel experiences by coordinating personalized services and addressing their needs throughout the entire process.

Responsibilities:

• Serve as the primary point of contact for clients, ensuring all travel-related inquiries, concerns, and needs are addressed promptly.
• Collaborate with travel advisors to create and enhance personalized itineraries, ensuring all details meet client expectations.
• Coordinate with travel vendors, airlines, hotels, and activity providers to ensure smooth arrangements for clients.
• Proactively monitor client travel plans, resolving issues such as delays, cancellations, or itinerary adjustments.
• Communicate updates, confirmations, and travel documentation to clients in a timely manner.
• Gather and analyze customer feedback to identify opportunities for improving the travel experience.
• Maintain detailed records of client interactions, preferences, and special requests.
• Assist in planning group travel, corporate events, and destination trips to meet client goals.

Qualifications:

• Strong organizational skills with the ability to multitask and manage time effectively.
• Exceptional communication and interpersonal abilities.
• A passion for travel and creating positive experiences for clients.
• Familiarity with travel booking systems or willingness to learn.
• Prior experience in travel coordination, customer service, or hospitality is preferred.

What We Offer:

• Flexible, remote work opportunities.
• Access to exclusive travel discounts and perks.
• Training and professional development in the travel industry.
• Competitive compensation with performance-based incentives.

If you love travel and have a knack for creating exceptional customer experiences, we’d love for you to join our team as a Destination Travel Advisor! Apply today and start making travel dreams come true.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Internet Publishing