Destination Associates - Boat Skipper

Scottish Canals; Falkirk; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Uniform provided

Training provided

Job summary

Scottish Canals is recruiting a Destination Associate - Boat Skippers to join The Falkirk Wheel team for Spring to Autumn 2026. You will be front-line with visitors, leading the boat trip experience and ensuring high-quality customer service.

Full uniform and training are provided; a positive, engaging presence is essential as you welcome international visitors and manage the flow of guests during busy periods.

Qualifications

• Possess MCA Boat Master Licence or have fulfilled basic training requirements to qualify for assessment of BML.
• Current ML5
• Excellent interpersonal skills
• Enjoy dealing with the public
• Confident, friendly, welcoming, helpful, engaging
• Ability to deliver a professional service to customers
• Comfortable presenting to an audience
• Good time management and organisational skills
• Ability to work well under pressure
• Sense of initiative and team player
• Flexible approach
• Crew member experience

Responsibilities

• Ensuring compliance with the requirements of the Maritime & Coastguard Agency for the operation of the vessels and for the maintenance of their Boat Master Licence
• Adhering to the Domestic Passenger Ships Safety Management Code
• Welcoming visitors and delivering the boat trip experience with excellent customer service

Job description

Scottish Canals is looking for Destination Associate - Boat Skippers to join our friendly team at The Falkirk Wheel!

We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us over our Spring to Autumn 2026 season.

If you’re interested in boating and working at one of Scotland's top visitor attractions, then this could be the perfect opportunity for you. The boat crew are front line customer service staff, welcoming visitors and leading them through The Falkirk Wheel boat trip experience.

Our pace, personality and people make us amongst Scotland’s top visitor attractions. From welcoming thousands of international visitors, serving customers and creating memorable experiences.

Full uniform and training will be provided.

Key Duties Include:

• Ensuring compliance with the requirements of the Maritime & Coastguard Agency for the operation of the vessels and also for the maintenance of their Boat Master Licence
• Being aware of, and adhering to, the contents of the Domestic Passenger Ships Safety Management Code.

To be successful you will have:

• Possess MCA Boat Master License or have fulfilled basic training requirements to qualify for assessment of BML.
• Current ML5
• Excellent interpersonal skills
• A real enjoyment for dealing with the public
• A confident, friendly, welcoming, helpful, engaging nature
• The ability to deliver a professional service to customers
• Comfortable dealing with an audience of visitors; including presenting to an audience
• Good time management and organisational skills
• The ability to work well under pressure
• A sense of own initiative with the ability to work effectively as part of a team
• A flexible approach to the role
• Crew member experience

This role attracts a salary of £17.72 per hour. You will work on a rota which may include weekends and bank holidays.