Despatch Team Leader

Smurfit Westrock; Witney; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Cycle to Work

Pension

Training & development

Employee assistance program

Flexible working

Disability Confident Interview

Job summary

Smurfit Westrock in the UK is seeking a Despatch Team Leader to join our Windrush site. You will oversee daily warehouse operations, ensuring safe, efficient, and compliant processes across a 3-shift pattern.

You’ll lead a frontline team, drive continuous improvement to boost productivity and reduce waste, and maintain strict adherence to Health & Safety standards while delivering high-quality handovers and asset care. Forklift experience is advantageous.

Qualifications

• Experience leading a warehouse/despatch team.
• Strong focus on health & safety compliance.
• Ability to drive continuous improvement and reduce waste.

Responsibilities

• Comply with health and safety standards and report any near misses or incidents in accordance with Company Policy.
• Coach and develop your team to comply with Health & Safety standards.
• Lead shift to operate in line with Standard Operating Procedures (SOPs) and Safe Systems of Work (SSOW) to ensure high levels of performance and quality, reporting any issues promptly.
• Work in line with the site’s quality standards, undertaking quality checks as appropriate.
• Lead first level maintenance tasks/asset care on designated areas.
• Develop and train teams to become multi-skilled.
• Active participation in the SKOPE program.
• Proactive problem-solving approach to contribute to addressing any issues affecting operations.
• Effective communication to ensure that a high-quality handover takes place.

Skills

Team leadership

Health & safety awareness

Communication

Continuous improvement

Tools

Forklift licence

Job description

Join Our Team at Smurfit Westrock!

Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development.

About Us

We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.

The Role

We currently have an exciting opportunity for a Despatch Team Leader to join our team at Windrush.

Working as part of the Operations Team, on a 3-shift rotating pattern, the successful applicant will be highly motivated, focused and driven, demonstrating a positive can do and safe attitude together with excellent self-organisation and motivation skills.

We are looking for applicants who are great communicators, with the ability to support a drive for continuous improvement in both productivity and reduce wastage, whilst fully complying with the site's Health & Safety culture.

Responsible for the day-to-day running of the warehouse in line with the key performance indicators.

A counterbalance forklift licence, taken or refreshed in the last 3 years would be advantageous.

Responsibilities

• Comply with health and safety standards and report any near misses or incidents in accordance with Company Policy.
• Coach and develop your team to comply with Health & Safety standards.
• Lead shift to operate in line with Standard Operating Procedures (SOPs) and Safe Systems of Work (SSOW) to ensure high levels of performance and quality, reporting any issues promptly.
• Work in line with the site’s quality standards, undertaking quality checks as appropriate.
• Lead first level maintenance tasks/asset care on designated areas.
• Develop and train teams to become multi-skilled.
• Active participation in the SKOPE program.
• Proactive problem-solving approach to contribute to addressing any issues affecting operations.
• Effective communication to ensure that a high-quality handover takes place.

What We Offer

• Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
• Ongoing training and development opportunities
• 24/7 confidential support for you and your family
• Flexible working options and family-friendly policies
• Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)

Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

We practice equality of opportunity in employment and select the best person for the job.