Despatch Shift Lead: Drive Performance & People Development

Müller UK & Ireland; Droitwich Spa; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bonus up to 10%

Annual leave 276 hrs

Healthcare plan

Life assurance 4x salary

Company pension

Müller Rewards discounts

Training & development

Career progression

Job summary

Müller Milk & Ingredients invites applications for a Shift Lead in Despatch at Droitwich. You will lead a frontline team to achieve safety, service, quality and performance targets while developing capability and driving continuous improvement.

We’re seeking a confident, people-focused leader with experience in despatch/logistics, strong coaching and problem-solving skills, and the ability to influence and energise the team.

Qualifications

• Experience within a Despatch, Logistics, Warehouse, Distribution or Transport environment.
• Previous leadership or supervisory experience in a fast-moving operational setting.
• Strong coaching and people development skills.
• Excellent problem-solving and communication abilities.
• A continuous improvement mindset with a passion for delivering results.
• The ability to influence, engage and motivate others.

Responsibilities

• Leading and developing frontline teams to achieve operational targets.
• Coaching team members to solve problems and improve performance.
• Managing performance reviews, development plans and employee relations matters.
• Driving a culture of Operational Excellence and continuous improvement.
• Using problem-solving tools and PDCA methodology to identify and resolve issues.
• Working collaboratively with other functions to improve overall business performance.
• Identifying improvement opportunities and leading initiatives that deliver measurable results.
• Promoting high standards of health, safety and compliance across the operation.

Skills

Leadership

People development

Coaching

Problem solving

Communication

Job description

Müller Milk & Ingredients invites applications for a Shift Lead in Despatch at Droitwich. You will lead a frontline team to achieve safety, service, quality and performance targets while developing capability and driving continuous improvement.

We’re seeking a confident, people-focused leader with experience in despatch/logistics, strong coaching and problem-solving skills, and the ability to influence and energise the team.