Despatch Operative

ABP Food Group; Glasgow; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Cycle to Work Scheme

Employee discounts

Life Assurance

Free Parking with EV Charging

Onsite subsidised canteen

Job summary

ABP Food Group is seeking a Dispatch Operator to efficiently manage despatch operations on the shop floor at our Glasgow site. You will ensure timely processing of products, maintain cold store standards, and support a skilled, flexible workforce.

This permanent, full-time role requires attentiveness to quality and safety, with opportunities for training and progression. The role offers competitive pay, onsite facilities, and a team-oriented environment within ABP UK's respected food processing

Qualifications

• Good communication skills essential for coordination with team and other departments.
• Team player with ability to adapt to changing operational demands.
• Basic numeracy skills for stock checks and data entry.

Responsibilities

• Maximise efficiency and service levels in despatch and intake operations.
• Maintain cold store requirements to protect product quality.
• Ensure stock accountability and OTIF customer service.
• Minimise vehicle delays and downtime to keep operations smooth.
• Check incoming products for quality and integrity, accepting only compliant goods.
• Follow company policies and regulatory requirements, focusing on safety and hygiene.
• Support trainee development and mentor junior staff.
• Maintain accurate stock control and investigate stock anomalies.
• Ensure high picking accuracy to guarantee full supply to customers.
• Uphold product safety and brand integrity per customer specs and BRC standards.
• Participate in training and development to enhance future skills.
• Collaborate with team members to achieve common goals.

Skills

Good communication

Team player

Flexible and eager to learn

Basic numeracy

English language

Job description

Location: On site / Penston Rd, Glasgow G33 4AG, UK
job type: Permanent / Full-time
Sector and subsector: Agriculture, Fishing, Forestry and Food Processing | General
Salary: Negotiable salary

About the Company

ABP UK is a major division of the ABP Food Group with factories in Ireland, UK and Europe. We are a food business that specialises in the supply and development of award-winning British and Irish beef and lamb products for retail, foodservice and wholesale. As one of the UK`s largest food producers, ABP relies on the skills and experience of its people, that`s why we offer lifelong careers with secure and full-time hours as well as competitive rates of pay, backed by great training and the opportunity to grow and progress within the business.

Role Definition

The dispatch operator is responsible for efficiently managing dispatch operations on the shop floor. This role is vital in ensuring the timely and accurate processing of products, maintaining high service levels, and adhering to company and legislative standards. The Despatch Operator will work collaboratively with team members to achieve operational goals, uphold product quality and integrity, and support the development of a skilled and flexible workforce

Key Respnsibilities

• Maximise Efficiency and Service Levels: Perform tasks to achieve high performance, efficiency, and service levels in both despatch and intake operations.
• Ensure Cold Store Requirements: Maintain specific cold store requirements to ensure product quality and integrity.
• Stock Accountability and OTIF Customer Service: Ensure full stock accountability and provide On-Time-In-Full (OTIF) customer service.
• Minimise Vehicle Delay and Downtime: Assist in reducing vehicle delays and downtime to ensure smooth operations.
• Product Quality and Integrity: Check incoming products, verify their quality and integrity, and accept only goods that meet company and customer standards.
• Adherence to Company and Legislative Requirements: Follow all company policies and legislative requirements, particularly promoting safe and hygienic practices.
• Demonstrate Flexibility: Adapt to changing business needs and operational demands with flexibility.
• Support Trainee Development: Assist in mentoring and supporting trainees to develop the next generation of skilled workers.
• Attention to Detail with Stock Control: Maintain meticulous attention to detail with stock control and rotation, and help investigate any stock anomalies.
• High Level of Picking Accuracy: Ensure high levels of picking accuracy to guarantee full supply to customers.
• Product Safety and Brand Integrity: Ensure all products are sourced and handled in accordance with Food Safety and Brand Integrity requirements, as defined by customer specifications and BRC standards.
• Develop Future-Fit Skills: Participate in training and development opportunities to enhance skills and prepare for future roles.
• Collaborate with Team Members: Work collaboratively with team members to achieve common goals and support employee engagement.

Personal Specification

• Good communication skills
• Some experience in food distribution preferred
• Good collaboration skills – team player
• Flexible, adaptable and keen to learn
• Basic numeracy skills
• Speaking, writing and understanding good spoken and written English language. (This is an essential health & safety, traceability, management and quality control requirement)

4 on 4 off shift pattern

What's in it for You?

• Employee Assistance Programme for both colleague and family
• Cycle to Work Scheme
• Internal Training and Development Programmes
• Employee discounts offered by customers
• Employee Recognition Programme
• Refer a Friend Scheme
• Benefits Portal inclusive of technology discounts, vehicle leasing etc
• Free Parking with EV Charging available with a salary sacrifice
• Onsite subsidised canteen and vending machines
• Life Assurance
• Free fruit