Despatch Operations Lead: OTIF & Safety

ADEY Limited; Edlington; On-site; GBP 44,083,000 - 49,594,000; Full time

Benefits offered by this job

Contributory pension (matched 8%)

Life assurance

Enhanced parental leave

Sharesave scheme

Health & wellbeing on-site services

Staff discount

Job summary

Genuit Group is seeking an experienced Despatch Supervisor to lead the day-to-day despatch operation, ensuring orders are picked, loaded, dispatched on time and in adherence with health, safety and quality standards.

You will guide Despatch Team Leaders, allocate resources, coach colleagues and drive performance against KPIs while promoting teamwork and continuous improvement across shifts and processes.

Qualifications

• Previous supervisory or team leader experience in a warehouse, despatch, logistics or manufacturing environment.
• Good understanding of warehouse and despatch operations.
• Strong leadership, communication and organisational skills.
• Ability to manage and motivate a team.
• Good problem-solving and decision-making skills.
• Ability to work under pressure in a fast-paced environment.
• Good understanding of Health & Safety and safe working practices.
• Knowledge of MHE and safe loading procedures.
• Experience using warehouse, ERP or WMS systems.

Responsibilities

• Manage the daily despatch operation, ensuring orders are prepared and dispatched on time.
• Ensure vehicles are loaded safely, correctly and efficiently.
• Monitor workflow, deal with delays and resolve operational issues.
• Ensure despatch paperwork and system records are completed accurately.
• Lead and support Despatch Team Leaders and colleagues.
• Allocate people and resources to meet daily requirements.
• Ensure colleagues are trained and competent to carry out their roles safely.
• Encourage teamwork, accountability and continuous improvement.
• Support colleague development and progression.

Skills

Leadership

Communication

Organisational skills

Team motivation

Problem solving

Decision making

Work under pressure

Health & safety

MHE knowledge

ERP/WMS systems

Job description

Genuit Group is seeking an experienced Despatch Supervisor to lead the day-to-day despatch operation, ensuring orders are picked, loaded, dispatched on time and in adherence with health, safety and quality standards.

You will guide Despatch Team Leaders, allocate resources, coach colleagues and drive performance against KPIs while promoting teamwork and continuous improvement across shifts and processes.