Despatch Operations Lead - Aerospace Precision

South West Recruitment; Verwood; On-site; GBP 36,000 - 44,000; Full time

Job summary

We’re looking for a driven and highly organised Despatch Manager to lead despatch operations within a fast-paced precision engineering environment. This is a hands‑on leadership role where you will take full ownership of the department—ensuring customer orders are delivered accurately, on time, and in line with strict aerospace standards.

You’ll manage a small team, coordinate multiple priorities, and act as a key link between production, operations, and external suppliers.

Qualifications

• Leadership experience managing teams in a fast-paced environment.
• Excellent organisational skills and ability to manage competing priorities.
• High attention to detail and commitment to accuracy.
• Confident working under pressure while maintaining performance.
• Strong communication skills across teams and levels.
• Proactive problem-solver who takes ownership of outcomes.

Responsibilities

• Lead and manage the day-to-day operation of the Despatch Department.
• Prioritise workload to ensure all customer delivery deadlines are met.
• Supervise, support, and develop the despatch team to maximise performance.
• Set clear expectations and maintain accountability within the team.
• Identify training needs and support ongoing skill development.
• Oversee the accurate preparation and dispatch of all customer orders.
• Ensure all orders are correctly invoiced and aligned with customer requirements.
• Coordinate and monitor subcontract treatment processes.
• Maintain accurate despatch logs, treatment records, and monthly reporting.
• Oversee stock allocation and organisation within the department.
• Maintain high standards of housekeeping and FOD prevention.
• Communicate proactively with internal departments to avoid delays.
• Respond quickly and effectively to changing production and customer priorities.

Skills

Leadership

Organisational skills

Attention to detail

Under pressure

Communication

Problem solving

Tools

Excel

Outlook

Job description

We’re looking for a driven and highly organised Despatch Manager to lead despatch operations within a fast-paced precision engineering environment. This is a hands‑on leadership role where you will take full ownership of the department—ensuring customer orders are delivered accurately, on time, and in line with strict aerospace standards.

You’ll manage a small team, coordinate multiple priorities, and act as a key link between production, operations, and external suppliers.