Despatch Manager

Pilgrim's Europe; Nuneaton; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Life assurance

Employee discount platform

Training and development

Career progression opportunities

Job summary

Pilgrim's Europe is seeking an experienced Despatch Manager for our Attleborough site in Norfolk. You will lead the Despatch, Warehouse, and Logistics teams, driving efficiency and accuracy across stock movements and order fulfilment in a high-volume food manufacturing setting.

Key focus areas include Food Safety, GMP, and HACCP compliance, plus performance management of KPIs and third-party logistics providers.

Qualifications

• Experience leading despatch in food manufacturing/FMCG environments.
• Experience managing warehouse, logistics, despatch, or supply chain operations.
• Strong understanding of Food Safety, GMP, HACCP, and Health & Safety requirements.
• Proven ability to manage KPIs, stock accuracy, and operational performance.

Responsibilities

• Lead and develop the Despatch, Warehouse, and Logistics teams.
• Manage warehouse operations, stock control, picking, loading, despatch, and material movements.
• Ensure products are stored and distributed in line with Food Safety, GMP, and customer requirements.
• Manage third-party logistics providers and transport operations.
• Drive improvements in labour efficiency, stock accuracy, storage utilisation, and customer service levels.
• Lead continuous improvement and Operational Excellence initiatives.
• Ensure compliance with Health & Safety, HACCP, and site standards.

Skills

Leadership

KPI management

Stock accuracy

People leadership

Problem-solving

Food safety knowledge

SAP/Innova (desirable)

Education

HACCP qualification

Tools

SAP

Innova

Job description

Job DescriptionLocation - Attleborough, NorfolkWorking Hours - Monday to Friday ¦ Days // 08:00 - 17:00Lead Logistics Operations in a Fast-Paced Food Manufacturing Environment!Pilgrim's Europe is looking for an experienced Despatch Manager to join our Attleborough site.This role is critical to ensuring the efficient movement of raw materials and finished products within a high-volume food manufacturing operation. Working closely with Production, Planning, Technical, and Supply Chain teams, you'll lead the warehouse and despatch function to deliver outstanding service levels, stock accuracy, and operational performance while maintaining the highest standards of Food Safety, Quality, and Health & Safety.

Key Responsibilities

• Lead and develop the Despatch, Warehouse, and Logistics teams.
• Manage warehouse operations, stock control, picking, loading, despatch, and material movements.
• Ensure products are stored and distributed in line with Food Safety, GMP, and customer requirements.
• Manage third-party logistics providers and transport operations.
• Drive improvements in labour efficiency, stock accuracy, storage utilisation, and customer service levels.
• Lead continuous improvement and Operational Excellence initiatives.
• Ensure compliance with Health & Safety, HACCP, and site standards.

About You

• EssentialPrevious leadership experience within a food manufacturing, FMCG, or food distribution environment.
• Experience managing warehouse, logistics, despatch, or supply chain operations.
• Strong understanding of Food Safety, GMP, HACCP, and Health & Safety requirements.
• Proven ability to manage KPIs, stock accuracy, and operational performance.
• Strong people leadership, coaching, and problem-solving skills.
• DesirableSAP and/or Innova experience.
• Lean Manufacturing, Operational Excellence, or Continuous Improvement experience.
• Food Safety or HACCP qualifications.

Why Join Pilgrim's Europe?

• Competitive salary and benefits
• Pension scheme
• Life assurance
• Employee discount platform
• Ongoing training and development
• Career progression opportunities within one of Europe's leading food manufacturing businesses